Periodical sales of diet supplements Discontinuation of business operations Consumer Affairs Agency August 7, 19:36
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When the diet supplement is sold as a fixed-term contract through the Internet mail order, while emphasizing "Can be canceled at any time", the Consumer Affairs Agency said Utsunomiya said that the cancellation conditions were displayed on another page in an unclear manner. We took an administrative order ordering a city company to suspend some of its operations for six months.
The mail order company "wonder" in Utsunomiya City was subject to administrative sanctions.
According to the Consumer Affairs Agency, when selling diet supplements on the Internet with a fixed contract, it is emphasized that it is easy to cancel such as "Can be canceled at any time", but the cancellation conditions are displayed on a different page, such as incomprehensible display I was doing it.
The Consumer Affairs Agency has ordered the company to suspend business such as mail-order contracts for six months because it violates the Specified Commercial Transactions Act that regulates the act of trying to apply against the customer's will ..
According to the Consumer Affairs Agency, there are about 4,000 consultations about this company at consumer welfare centers nationwide, and even if you want to cancel, there are many cases that you can not cancel because you can not get a call.
Haruo Chishima, Director of Consumer Affairs, Consumer Affairs Agency, said, “While demand for mail-order sales is increasing due to factors such as voluntary going out, complaint consultations are increasing. Please be careful when applying for mail-order sales.” Talking