Does the frequent rainstorms and floods in the south affect the travel by high-speed rail?

  Our reporter Jiaoyang

  Since the flood season, heavy rains and floods have occurred frequently in southern my country. According to relevant information from the Ministry of Water Resources, numbered floods have occurred in the Yangtze River, the upper reaches of the Yellow River, the Xijiang and Beijiang Rivers in the Pearl River Basin, and the Taihu Lake. The average rainfall in the Yangtze River Basin since June is the highest since 1961. At 0 o'clock on July 12, the water level of the Xingzi Hydrological Station in Poyang Lake, Jiangxi reached 22.53 meters, marking that my country's largest freshwater lake has exceeded the historical extreme value since the hydrological record.

  Does such frequent rainstorm flood affect the travel by high-speed rail?

  “On the one hand, the railway department will fight sharply, strengthen the safety work during the flood season, and build a solid flood control embankment for the Wanli Railway Line; on the other hand, it will make real-time adjustments to the train operation plan according to the rain and flood conditions.” Say.

  The Southern Railway Bureau Group along the Yangtze River and the Lake District have mobilized one after another to use new technologies and new methods to expand the depth and breadth of flood control and implement intelligent flood control.

  Meteorological system monitoring, UAV high-altitude patrol…In-depth integration of information management and flood control work

  China Wuhan Railway Administration Group Corporation vigorously promotes the in-depth integration of information management and flood control work, from dedicated emergency duty to meteorological system monitoring, from artificial rock climbing surveys, GPS positioning tracking to drone high-altitude patrols, so that line monitoring and patrol patrols have no dead ends , To eliminate hidden dangers before germination.

  "Full use of professional meteorological services Internet platform, satellite cloud maps, radar maps, closely monitor the rain in the pipe; set up rainfall observation points along the line, collect rainfall values ​​in real time, and transmit the monitoring situation to the monitoring system of the production safety command center." Wuhan Railway Administration, China The person in charge of public works of the group company said.

  "On July 10, we analyzed the data information of all induction monitoring systems in key flood control units one by one, and found a hidden danger to the tunnel roof in time, which greatly shortened the emergency response time." China Wuhan Railway Bureau Group High-speed Railway Engineering Section Bridge (Wuhan (Public Works Section) Tang Shuliu, head of Liang Ke, said.

  The Jiujingqu Railway, a 5500-meter-long Poyang Lake Bridge, spans the Poyang Lake, with Poyang Lake on one side and the Yangtze River on the other side, known as the railway bridge on the "Fengkou Langjian". An automatic water level measuring instrument was installed on the Poyang Lake Bridge to report the water level to the safety dispatch center in real time. "We are on the bridge for 24 hours to ensure the safety of the bridge and trains." said Dang Jieming, the foreman of the Pipahu Road Bridge Maintenance and Repairing Zone of the Jiujiang Bridge Section of the China Nanchang Railway Bureau Group.

  No refund fee will be charged for refunds of suspended trains

  What should I do if I encounter a shutdown due to floods? The railway department responded.

  No refund fee will be charged for refunds of suspended trains.

  Passengers who hold paper or electronic tickets can handle refunds from the time of receipt of the notice to within 30 days (including the day) of the boarding date. Paper tickets and e-tickets can be refunded at the refund window of any station, and electronic tickets (including the reimbursement voucher) can also be logged in to the 12306 website or App for refunds.

  If you use the electronic payment method to purchase the ticket and have not received the reimbursement certificate, you can go directly to the railway 12306 website or App; if you have already received the reimbursement certificate or use cash to buy the electronic ticket, you can also apply for the refund online, and you can go to any one within 180 days. The station completes the relevant procedures such as refund and returns the voucher together.

  If the ticket issuing station or arrival station is in the outage section, the ticket can be refunded in full if it is not used. For example: Shanghai Hongqiao-Ningbo G7533 train, due to natural disasters during operation, the operating section was adjusted to Shanghai Hongqiao-Shaoxing North, Shaoxing North-Ningbo section was suspended. If the ticket is issued or arrives between Shaoxing North and Ningbo, if it is not used, the ticket can be refunded within 30 days (including the day) from the date of boarding.

  How to handle the suspension of one of the trains when buying a joint ticket?

  "It must be processed before the joint ticket is driven. When the joint ticket is refunded, the relevant train ticket must be presented, and no refund fee will be charged." The relevant person in charge of the National Railway Group said that if you cannot catch up with the connecting train due to the delay of the forward train , You can go to the station of the forward train to go to the station to go through the refund process of the connecting train ticket, and no refund fee will be charged when refunding.