China News Service, July 8 (Xinhua) According to the website of the Beijing Municipal Health and Health Commission, on the morning of the 8th, Zhang Huayue, deputy leader of the quarantine and testing group and deputy director of the Beijing Municipal Health Commission, Talking about the person in charge of Beijing Puni Medical Laboratory and Beijing Boao Medical Laboratory, informed the netizens of the issue of slow nucleic acid test results, over expiration date and other issues, requesting immediate rectification.
Data map: nucleic acid detection. China News Service reporter Cui Nanshe
The two inspection agencies responded to the problems reported by netizens, and fully realized that they were not fully prepared in the early stages of the work in terms of detection capabilities, information level and solving the demands of the masses, and they were passive in their work, resulting in feedback times exceeding 24 hours. Problems such as untimely uploading of test results affect the masses to obtain test results in a timely manner, causing inconvenience to the masses in their work and life.
During the interview, Beijing asked the inspection agency to increase the inspection efficiency, ensure that the inspection personnel are willing to complete the inspection within 24 hours, and the hospital and inpatients strive to complete the inspection within 12 hours, and promptly issue inspection reports to the inspection organizers and residents , Promptly push the test result information to the agency’s official APP, WeChat client and Beijing Healthbao platform for the query and download and print; the second is to implement the response to the complaint, strengthen the telephone consultation service, and query the public Problems such as lack of test results will be resolved within 24 hours. If there are problems such as blame and blame, all interviews will be exposed, and the seriousness of the plot will be suspended without inspection. The third is to ensure quality and safety. Strictly implement inspection technical specifications and requirements, strengthen laboratory management, standardize the disposal of medical waste and garbage, and ensure accurate test results and laboratory biological safety.
The heads of the two testing institutions said that they must reflect deeply, strengthen rectification, and strictly follow the relevant work requirements of the quarantine testing group of the Beijing Epidemic Prevention and Control Leading Group and the Municipal Health and Health Commission, and do a good job in inspection and testing services.
Since late June, Beijing has issued “Notice on Further Performing the Feedback and Reporting of Nucleic Acid Test Results” in response to problems such as inadequate feedback and inconvenient access to test results reported by the public. "Feedback on time, reports are available in a timely manner", urge the testing institutions to strengthen management, standardize services, and do their best to "check the inspection" and "will check the inspection".