NTT DoCoMo West Japan's smartphone communication failure is necessary for restart etc. May 30 20:14
According to NTT Docomo, on the afternoon of the 30th, there was a problem that it became difficult to connect from a smartphone to the Internet in a large area of western Japan for about 5 and a half hours. It means that the user can recover by restarting the smartphone.
NTT Docomo had troubles starting from 1 pm on the 30th, in Kansai, Chugoku, Shikoku, and some parts of Kyushu, making it difficult to send and receive emails from smartphones and connect to the Internet.
As a result of the company's restoration work, it was restored after 6:30 pm, about 5 and a half hours later.
It means that the user can use the service by restarting the smartphone, setting it to airplane mode once, and then canceling it.
NTT Docomo is investigating the detailed cause and says, "We deeply apologize for the inconvenience caused to our customers."