Surgical masks (illustration image). - STEPHANE DE SAKUTIN / AFP

Masks for the general public. Carrefour, Monoprix, Intermarché, Leclerc or Lidl…As of this Monday, major brands have put on sale surgical or fabric masks to protect themselves against the coronavirus. Faced with public demand, some sites are already saturated.

Where to find surgical masks?

Auchan, Aldi, Carrefour, Colruyt, Cora, Groupe Casino (which operates Monoprix, Franprix, Leader Price, Spar), Intermarché, Leclerc, Lidl, Netto, Supermarché Match and Système U have announced that they will sell their stock of masks to single use as well as those in fabric. The conditions of sale are specific to each brand.

At Intermarché, no sales directly on the shelves for the 90 million masks intended for customers, in order to "organize responsible distribution" and thus avoid crowds. If you have a loyalty card in this brand, you may have received an email asking you if you wish to "benefit from an offer at cost price". Interested customers then receive a single-use reservation voucher, allowing them to come and collect a box of 50 surgical masks at the reception of their point of sale. Other Intermarché and Netto customers will be able to reserve these boxes of masks from Monday, May 4 on the websites of these two brands, the same source added.

As for the Carrefour brand, we want “simple” distribution for customers, without an Internet reservation system or linked to the loyalty card, said Alexandre Bompard, CEO of Carrefour, on BFMTV. The group "has secured" for the next few weeks some "225 million masks" including 175 million of the "surgical" type and 50 million in textiles, said the boss.

As of May 4, 10 million of them will be sold at the cash desks, he said, at a price below 60 cents for surgical masks and from 1 to 3 euros for textile masks, in depending on their range. Sold in lots of five or ten units, customers will be limited to the purchase of two boxes.

At what price will they be sold?

The price of single-use surgical masks is capped at 95 cents per unit. “Basically they will be sold at cost. They should rather be sold around 60 cents, "said Secretary of State Agnès Pannier-Runacher. Reusable washable masks will cost "between 2 and 3 euros, or between 10 and 30 cents per use," she said.

What to do if the site is full?

Do not panic: faced with the huge demand from consumers, some supermarkets have suspended their sales of masks for the day. It will therefore be necessary to try again the following days. The offer should "ramp up" after May 11, said the Ministry of Economy and Finance and the Federation of Commerce and Distribution. From this date, all retailers should sell masks.

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