Here heard by the Senate Economic Affairs Committee regarding the dissatisfaction of elected officials and clients who denounced a territorial divide in access to postal services. There accused by the South-PTT union of having made the retention of protective masks against the new coronavirus. We can not really say that the CEO of the La Poste group, Philippe Wahl, is in the odor of holiness at this time.
Philippe Wahl de la Poste: "There have never been so many parcels sent" # Europe1 pic.twitter.com/zHzeqXNNi6
- Europe 1 🎧🌍📻 (@ Europe1) April 9, 2020Thursday, guest of the morning of Europe 1, he responded to the sling by declaring that "never there have been [had] as many parcels sent [50,000 parcels in mailbox Wednesday Wednesday April 8], this which shows that we are at the service of everyone, everywhere on the territory ”.
But beyond the controversies and battles of figures, many readers of 20 Minutes seek to know if they run risks to handle mail or to move to send or receive it:
"Can we send mail? »Habert
“A package is waiting for me in a post office. Am I allowed to go and get it? »Cissokho
"I have a package that is stored at the post office 130 km from the place where I am confined, will the post office keep my package until the end of confinement?" »Joshua
"Can I travel by car 15 km from my home to go to the nearest post office to frank and send a mail (sale by Internet) since the post office a few steps from my home is closed at indefinite period ? »Paul
"I have just received a parcel from the Post Office, can I open it without risk? »André
Here are the answers we found:
Even if it is not specified on the website of the Ministry of the Interior, La Poste is one of the public service companies "necessary for the life of the nation", its offices can therefore remain open and accommodate the public (@Habert , @ Cissokho) during the confinement - 2,500 were to reopen this week, 5,000 by the end of April, Philippe Wahl told AFP. A first indicative list can be found here. Letter Carriers continue to provide rounds of mail. With adaptations, however.
# Covid19 | Help us continue our business by protecting the health of postal workers.
Come to the post office only when necessary and respect the barrier gestures # TousEngagés pic.twitter.com/0WY70rbdNJ
Thus, the distribution of letters, parcels and the press is carried out on Wednesday, Thursday and Friday since March 27, with schedules which may vary. Certain services have also been suspended, such as the delivery modification service or the temporary re-forwarding of mail (their list can be found on the La Poste website, under Covid-19). Likewise, customers and employees alike must respect barrier gestures and social distancing measures.
According to the WHO, it is not dangerous to receive a package from a region infected with Covid-19 (@ André): "The likelihood of an infected person contaminating goods is low, as is the risk of contract the virus by contact with a package that has been moved, that has traveled and that has been exposed to different conditions and temperatures, ”specifies the UN organization. The fact remains that you have to wash your hands after being in contact with the packaging of goods, recalls ANSES. In fact, “certain studies carried out under experimental conditions demonstrate that the virus can remain more or less infectious on inert surfaces. So the risk of being in contact with the virus by handling objects that have been contaminated is theoretically not excluded, but it is low. "
During the entire confinement period, La Poste invites its customers to use the group's online services (laposte.fr, labanquepostale.fr, lapostemobile.fr) or to postpone their visit to the post office. If the document to be sent or received is urgent (@Paul), such as a registered letter, you must have the special certificate, the box "travel authorized for essential purchases" checked. And if you go to a post office more than a kilometer from your home, you must prove that it is the nearest open site to you.
Our file on containment
Finally, a final clarification (@ Josué), La Poste indicated that customers whose registered or parcels are pending in a post office closed due to the epidemic will have "two additional weeks from the effective reopening of the office to get them back. "
So that you can see more clearly, 20 Minutes is trying to answer your questions, which you can send us by following the procedure below. Questions which should, we will be grateful, relate to a subject other than that addressed in the article above. And don't forget to leave your email. Thank you in advance (and take care of yourself)!
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"The belly ball every morning" ... The concern of postal workers, on the front line despite the confinement
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Has La Poste hidden more than 24 million masks during the epidemic?
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