Illustration of a member of the nursing staff in France. - Bastien Louvet / SIPA

The Ministry of Health announces this Saturday that the telephone consultations of patients suffering or suspected of coronavirus will be reimbursed like teleconsultations. "After the decision to simplify and improve the reimbursement of access to remote medical consultations on video in the context of the Covid-19 epidemic, the Minister of Solidarity and Health authorized, by exception, consultations by phone, "the ministry said in a statement.

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"When patients do not have access to digital technologies", telephone consultations are therefore authorized and will be covered by social security. They are, as we said, "reserved for patients with or suspected of Covid or in long-term affection or aged over 70 years" and authorized "by exception" only in the context of the health crisis, said the Ministry.

The teleconsultation boom

Teleconsultations have taken off rapidly since the start of containment. According to figures published by the National Health Insurance Fund (Cnam), between March 23 and 29, nearly half a million teleconsultations were billed, or more than one in ten consultations carried out in France , against less than 1% before the epidemic.

The teleconsultation has been reimbursed by social security since September 2018.

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