New Corona Consumption Trouble Consultation 6300 Cases “Attention” Consumer Affairs Agency March 25, 20:47
The Consumer Affairs Agency has been calling attention on its website and other sources to report that consultations on consumption troubles are increasing, such as receiving emails asking for expensive mask sales in connection with the new coronavirus.
According to the Consumer Affairs Agency, consultations on the new coronavirus sent to consumer affairs centers nationwide have reached about 6,300 cases by the 23rd.
There are cases such as cases where the staff of the city hall was used, or personal information was heard over the phone because it was necessary for subsidy application, or the case where an e-mail such as "I will send 50 masks by cash on delivery for 12,000 yen" etc. It was that there was.
Also, disinfecting gels that have not actually been ordered have been sent unilaterally, indicating that cases that appear to be malicious business methods are also prominent.
For this reason, the Consumer Affairs Agency calls for attention on its website by providing information such as how to respond to unrecognized products and consultation counters when victims of the Malicious Business Act have been damaged.
According to the Consumer Affairs Agency's Secretary of State Akiko Ito, "Some cases may lead to serious consumer damage, and there is a possibility that it will increase in the future. Talking