[Explanation] In the Guanggu District of the Third Hospital of Wuhan, there is a "Shanghai and Hubei Xinlianxin" psychological consultation room, which is much favored by medical staff and patients here. On March 2, a reporter from China News Agency came to the psychological counseling room on the 8th floor of the hospital inpatient department. Chen Erzhen, the leader of the Shanghai medical team and vice president of Shanghai Ruijin Hospital, said that this psychological counseling room is the third batch of Shanghai support Hubei medical teams. It is organized and consists of 4 medical staff, mainly to intervene and adjust the mental state of patients and their families, as well as medical staff.
[Explanation] Dean Chen Erzhen said that when the counseling room was set up, four psychological intervention medical staff went into the ward to conduct psychological counseling for the patients. Later, in order to save protective equipment, a WeChat platform was established for one-on-one psychological intervention.
[Contemporary] Chen Erzhen, Vice President of Shanghai Ruijin Hospital
Later, we also entered the ward, but considering that the ward needs a lot of protection, we used the public WeChat platform and established such a platform to conduct some communication with patients through online consultation, because this can also protect privacy, in this way Continuously optimizing our psychological crisis intervention methods so that more patients can receive psychological assistance in a timely manner.
[Contemporary] Chen Liangliang, the third batch of doctors in the psychological intervention group of the Hubei Medical Team in Shanghai
Basically we may have close to thirty or forty every day, who are in the hospital, or some have returned to their homes for isolation, and they will come to us (WeChat) to take the initiative to talk about some topics, or consult some things, we basically It is necessary to answer questions, through such methods, to establish a connection between such doctors and patients.
[Explanation] Li Yuping, the head nurse of the obstetrics department at the Optics Valley Hospital of Wuhan Third Hospital, said in an interview with reporters that when the outbreak occurred, it became the designated hospital for the treatment of patients with new coronary pneumonia. All obstetric nurses were involved in ambulance work, and these nurses Most of them are very young. Several of them have not experienced the epidemic, and they have experienced psychological fluctuations. Fortunately, the Shanghai Medical Team's "Shanghai and Hubei Xinlianxin" psychological counseling room conducted psychological intervention in time.
[Contemporary] Li Yuping, Head Nurse of Obstetrics, Optics Valley Hospital, Wuhan Third Hospital
Notify us that the hospital has made an appointment, and then say that our department will all access the patient, even when it is the same as other departments, they were nagging at the time. I said why the two people were gone, and they were hiding there in one place (at) The two (persons) in the corner were hugging and crying, but after talking to you here, I now continue to pay attention to her after going back. It is much better. It proves that this kind of psychotherapy should be called psychological counseling for her. Working.
[Contemporary] Chen Erzhen, Vice President of Shanghai Ruijin Hospital
It also includes all kinds of high-intensity work that our medical staff has undergone during the first-line anti-epidemic process, and what they think when they see these patients. Therefore, some results have been achieved through this work. Those patients and their families have received timely psychological assistance, and at the same time soothed the psychological problems of our medical staff in the field work.
Reported by Zhang Jiancheng Yu of Wuhan, Hubei
Editor-in-chief: [Lu Yan]