His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, has announced the first positions of the Customer Happiness and Shopper Index.
His Highness said in a series of tweets on "Twitter": "The first centers were achieved by Dubai Electricity and Water Authority, the Roads and Transport Authority and the Health Authority and the last three centers respectively are Dubai Customs, the Dubai Culture and Arts Authority equally and the Land and Property Department and the Public Prosecution."
His Highness added: “We announced in September 2019 that we will reveal the results of the Customer Happiness Index and the Secret Shopper in order to enhance the performance levels in various institutions of the Dubai government.
In another tweet, His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, said: "My personal message to all directors, officials and employees of the Dubai government is that a government led by His Highness Sheikh Mohammed bin Rashid Al Maktoum will be satisfied only with exceptional service, leadership and positions. The first. "
His Highness stressed that "all parties below the average in the results of the Customer Happiness Index must submit development plans for their programs and services within two weeks, and I will personally follow up on the results of the progress report."