New fraudulent fraudulent app abuse or the same thing from electronics retailers ...

New fraud of flea application abuse or the same thing from home appliance mass retailers ... January 16 8:54

This is a suspicion of a new fraud aimed at users of the "Flima Appli", which allows individuals to sell and buy items on the Internet. It turned out that there were at least 140 troubles, such as the same thing being sent from a consumer electronics store to the person who purchased the app, and a double billing.

Earlier this month, SNS posted a series of posts saying, "I purchased from a flea market app, but I received a product from a consumer electronics retailer."

According to the person who wrote the information, when you purchased a game machine or the like that was exhibited with the "Furima Appli", the product was sent not from the seller but from a consumer electronics retailer.

In order to prevent fraudulent activities, the “Flyma App” usually requires the buyer to confirm that the product has been received before the seller is paid.

However, this time, it is believed that the seller sent a fictitious exhibition and then sent the same product from the electronics retailer's mail order site to the person who requested the purchase, and the buyer confirmed receipt without noticing If this happens, the seller will be paid for via the "Flima App".

At this time, a postpaid payment service called "Paidy" was used to pay the mail order site of a home electronics retailer.

You can use this service by registering your e-mail address and mobile phone number, and if the fictitious seller did not pay by the deadline, the price will be charged to the buyer who received the product. Was.

According to the operating company of Paidy, 140 consultations have been made by the 15th that they have been charged an unfamiliar price.

The operating company has suspended services for transactions that are suspected to be fraudulent for fraudulent activities, and electronics retailers have also taken measures such as withdrawing payments using "Paidy".

The National Consumer Center said that trouble was increasing among users of `` Furima application '' `` After understanding that it is a transaction between individuals and it is necessary to resolve between parties, there are questions when purchasing You need to ask questions until you are satisfied and resolve them. "

Buyers at the Freema app

After purchasing the product that was exhibited in the "Furima Appli", a user who sent the same product from a consumer electronics retailer responded to NHK's interview.

A 20-year-old male college student living in Okayama Prefecture found and purchased a new-like game machine that was sold about 5% cheaper than the list price at "Flyma Appli" this month.

Three days later, the purchased item was sent to his home, so he sent a confirmation of receipt to "Furima Appli".

However, later, he noticed that there was a delivery note from a consumer electronics retailer, and found that it was a new game machine purchased from a consumer electronics retailer.

The address on the invoice was written correctly, but the name was not spelled and the phone number was incorrect.

When the man wondered and contacted a mass electronics retailer, the game machine was purchased on a mail order site using a post-payment payment service called "Paidy", and if there was no payment from the person who settled this month, the man An invoice was to be sent to.

This time, the opponent who exhibited the game machine had little past listing history, and even if he tried to exchange after purchasing, there was a suspicious point such as not receiving a reply.

The man said, "At first I thought that the seller had bought something from a electronics retailer, but I was surprised and frightened to know that it came directly from the retailer. I thought I would be scarier than buying it at the store because I gave my personal information, and I thought I should have bought it while paying attention to the fact that it was so cheaper than others that there was damage from such scams I do. "

Home appliance mass retailers

Regarding this issue, Yamada Denki, a major consumer electronics retailer who purchased products on a mail order site, told NHK that he was aware that there was a risk of "Paidy" fraud. The payment service has been suspended as of the 10th of this month, and we will take measures to prevent fraud. "

Also, “BicCamera”, a major home electronics retailer, stopped the “Paidy” payment service this month, and said, “We should have purchased from the Freema app or auction site. If you receive a delivery from us that you did not remember purchasing, we would like to contact you first. "

On the other hand, the operating company of "Paidy" who abused the settlement service said, "I am sorry to trouble customers and I am sorry for the inconvenience. For details, I cooperate with related companies and respond." "In the meantime, we will temporarily limit or suspend the provision of payment services in transactions with high concerns about abuse to prevent further damage."

National Life Center "Fleama user consultations are on the rise"

According to Ryuichi Inoue of the Consultation Information Department of the National Consumer Affairs Center, "The number of consultations from users of the freema service has been increasing in recent years, and is received on a scale of several thousand per year. Yes, it is often the case that you did not receive the product even though you purchased it, or the product arrived, but the condition is different from the product you ordered. "

Then, "It is important to fully understand that when using, it is a transaction between individuals, and in the event of trouble, it is necessary to resolve between the parties. In order to avoid any trouble, it is necessary to ask questions if you have any questions about the product before purchasing it, and to resolve the problem. "