It was not only one time but a regular purchase ... Trouble soaring attention on January 8 at 4:21
The National Consumer Affairs Center has warned that the number of consultations, such as the purchase of a product made only once, is actually increasing as a result of being charged a high price for a “subscription” contract.
According to the National Consumer Affairs Center, about 34,000 consultations on regular purchases were received from last April to last month, about 2.3 times more than at the same time of the previous year.
Specifically, when a high school student ordered a diet supplement called "Trial 300 yen" by online shopping, a product for 4 months arrived and was charged about 40,000 yen, or a case where it was charged "100 yen now" When I purchased the written product only once, I was told that there was a case where it was a regular purchase and after the second time I was required to pay about 7,000 yen.
It is often said that it is a regular purchase on a mail order site where trouble occurred, and it is easy to overlook on a small screen of a smartphone. Also, when trying to cancel, the company often doesn't respond or the phone call doesn't work.
The National Consumer Affairs Center calls for attention to make sure that regular purchases are not a condition before ordering products, and to immediately contact the Consumer Consumer Affairs Center if contact with the business is not possible.