There is no objection to the payment of VAT.There is debate and controversy from time to time on its pros and cons, but this controversy is merely a point of view, no more, no less.It is not an objection to the payment of tax at all.Most members of society, if not all of them, seem Everyone is keen to implement the laws of the state regardless of his personal opinion, and this is very positive, and the people of the UAE in general are known for their application of the laws and respect for them, and this is tangible and clear.
Recently, a number of taxpayers have noted the difficulty in dealing with the electronic tax system, as they say complicated, difficult and long procedures, unlike the rest of the easy systems that are characterized by various official and informal payment sites and systems in the country, and they see that there is difficulty in communication With the Tax Authority, this is normal due to the large size of the segment of customers with the Authority, and the small number of employees compared to the volume of work, and no doubt that electronic dealing is the best and optimal solution, so it was supposed to ensure that the current system is the best of its kind, which is more convenient and compassionate With customers!
Such remarks should be monitored continuously by the Authority, and should always ensure that existing electronic systems operate efficiently and smoothly, because there is simply a sum of money paid for each delay faced by customers, and the current system does not differentiate if the delay is due to the customer, and therefore has to pay a fine Financial, or delays due to the ineffectiveness of the system alone, which does not require fining the customer because he has no fault in it!
In addition, it is illogical that the electronic tax system is not correctable to any error in the numbers if entered, and this is what was observed by dealers with the system, which is strange, Zero for example has huge consequences if used incorrectly, for example, a hundred thousand may become If we put an excessive zero by mistake or mistake, in this case it is necessary for the customer to pay the tax of one million, which of course differentiate a big difference from one hundred thousand, and the current system does not give anyone the opportunity to correct the error, and then the customer has to wait long to recover his money, Which is undoubtedly unacceptable!
The Federal Tax Authority is making huge efforts, despite the recent experience, we do not doubt this, and paying attention to such observations is absolutely necessary, it is in the service of people and facilitate them, and dealers from the public with electronic systems are the main focus in maintaining these systems or develop or even change them If it does not achieve the purpose of facilitation and facilitation, and it is related to financial rights that the client may lose due to an electronic system, and the magnitude of the chip dealing with the Commission is undoubtedly difficult to pay attention to such observations; therefore, it is first to continuously scrutinize, and conduct questionnaires permanently to receive Be aware of all the comments of customers and their problems with the existing systems, and this is particularly true of all government agencies, electronic systems are absolutely necessary, but to ensure their effectiveness is a permanent responsibility that everyone must follow up on a daily basis.
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