His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, said that the best and worst three government entities in Dubai in the field of customer happiness and the first announcement will be on January 18, 2020, during a tweet posted by His Highness on his Twitter account. "Under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, we will announce at the beginning of each year the best and worst three government entities in Dubai in the field of customer happiness and the first announcement will be on January 18, 2020."
He added: "We are committed to transparency in the announcement of these results and we expect today to provide a new level in the service of the public and the goal is to delight every customer with the Government of Dubai."
His Highness concluded his tweets by saying: "I will personally follow the development of the quality of services and ease and speed of delivery .. I expect a lot of teams to achieve unprecedented achievements and strengthen our leadership ... All government agencies in Dubai must realize that we all work under the leadership of Mohammed Only with excellence and number one. "