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The number of consumer trouble consultations for the elderly is the highest in 10 years | NHK News


The National Life Center calls attention because there are a growing number of cases involving elderly people in troubles such as fictitious billing and forcible solicitation…

Consumer trouble of elderly people The highest number of consultations in 10 years September 12 18:17

The National Life Center calls for attention because there are so many cases where elderly people get involved in troubles such as fictitious requests and forcible solicitations.

According to the National Life Center, the number of consultations that people over the age of 60 were involved in consumer trouble was 434,699 last year, the highest in the last 10 years.

The content of the consultation is that information communications related to fictitious billing and smartphone and Internet contracts are increasing.

In some cases, a postcard pretending to be a court arrived to a woman in her 70s and when calling, `` 100,000 yen is required to withdraw a lawsuit '' or when a woman in her 60s contracts a smartphone In other cases, there was a case where an unnecessary tablet device was contracted at the same time.

Also, as the age increases, there is a tendency to increase troubles due to aggressive solicitation such as door-to-door sales, especially in households with only elderly people, even if many expensive contracts are concluded, there are cases where damage is not noticed That is.

Mr. Koto Maruyama, Director of the National Life Center Consultation Section 1, “When disasters occur, including areas damaged by this typhoon, troubles by malicious contractors, such as requiring expensive repair costs, will increase. On the other hand, I would like my family and community to work together to prevent damage. "

Source: nhk

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