The fact that Viagogo is stressing its customers to buy expensive tickets with false claims about how many tickets remain, and selling second-hand tickets before the company even bought tickets from the organizer, has become the subject of sharp criticism and several legal processes in recent times.

In Sweden, the Swedish Consumer Agency has warned about the ticket site and Google has shut down Viagogo as an advertiser, something that Culture News has previously reported.

In August last year, the Competition and Market Authority in the United Kingdom (CMA) pulled the ticket site to trial and demanded that Viagogo clarify to customers what it is they are selling and what is applicable. After Viagogo ignored the court's claims, the company was brought to trial again, this time for court proceedings.

No criminal charges

The Competition and Market Authority now announces that they are closing down the process against Viagogo as the site has now implemented the measures required by the authority. At the same time, the authority believes, it has taken too long for Viagogo to take action, the BBC reports.

- The information that customers need to be able to make informed decisions when buying tickets is much clearer now, says Andrea Coscelli, CEO of the Competition and Marketing Authority.

"What is totally unacceptable is how long it has taken them to get to this stage," she continues.

It has been a complicated and detailed process, says a spokesperson for Viagogo and expresses that we are satisfied with the outcome from Viagogo.

- We are grateful for CMA's commitment in recent months and for being able to work together to come to this.