Tool Spin has developed a training program for large corporations using VR technology and AR, an application that allows managers and executives of companies to be trained in situations of informing employees of layoffs and other difficult administrative situations in human terms. .
The application relies on the use of a virtual character named "Barry Thompson" and embodies the character of the employee who will be informed of his dismissal or transfer to another work, including his various reactions.
"The goal of this application is to provide a safe space for employees to train to face difficult personal situations at work," Kelly Jackson, CEO and co-founder of TellSpin, was quoted by CNet.com as saying. Using artificial intelligence technology to develop emotionally realistic characters to emulate and engage real employees. "
Tel Spin, which has two headquarters in Southern California, the United States and the Netherlands, has developed Barry using voice recognition, artificial intelligence, natural language processing, corporate management learning and integration. The application allows the manager to have a full conversation with the virtual character "Barry" on the decision to do without him, with the reactions of this character, who is dressed in the same uniforms of staff and looks close to the likeness of natural man.
At the same time, the reactions of this virtual character during the dialogue change based on how the manager handles the situation. In some situations the virtual character can get angry and shout and in others it may cry. If the manager handles the situation well, this character will accept the decision to dismiss her quietly.
At the same time, TelSpin provides trainees with an opportunity to face other difficult personal situations with colleagues and business partners such as additional feedback, negotiation and sales.