Many consumers reported to reporters that booking homestays and hotels were cut by merchants. Some merchants said that the boss changed, some said that it was renovated, and some did not even give any reason to cancel the order directly.
Industry insiders pointed out that although there are many reasons for merchants to cut orders, it is mainly because of the enthusiasm of tourists traveling on May Day this year. Lawyers from the China Consumers Association's legal group point out that the cancellation of consumer orders that have been paid for by merchants is an act of cutting orders clearly regulated by the E-commerce Law.