Consumer Affairs Agency orders 4 companies including Nitori to take measures to display "low-sugar rice cooker" label. It was advertised that when cooked, the amount of carbohydrates could be reduced by 33% to 56% with the same amount of cooking as normal.
Four companies submitted test results conducted by third-party institutions, but none of these were recognized as reasonable grounds to support the advertisement. The Agency issued measures to prevent a recurrence of the incident to four companies, including Nitorsi.