"Only refunds but no returns" becomes "more money lost" Tianjin court announced a typical case of online consumption. News about the case, "A toy of 17.9 yuan was refunded and a toy was ordered to be compensated 200 yuan if it was not returned," became a hot topic on social platforms.
The judge told reporters that once a post-sales dispute occurs, "refund only" gives consumers the opportunity to save the need to wait for merchants to agree to return goods.