Online policy service processing exceeded 670,000 times, and Ping An Life’s services were “open” during the Spring Festival. Ping An Group's medical and health ecosystem provides customers with online consultation services with 90-second response from professional doctors.
Value-added service rights provide customers with comprehensive health care. The "Air Customer Service" service received more than 29,000 calls during theSpring Festival, providing Customers are provided with services such as policy inquiry, payment, change, and surrender.