NTT West's new president Kitamura apologizes for leaking personal information, plans to implement measures to prevent recurrence. Kitamura: "We need to change this, including the mindset of our employees." NTT West is in need of a new revenue base due to the shrinking fixed-line telephone market.

The company held a press conference in Osaka to coincide with the appointment of Ryota Kitamura, who was the vice president of NTT East, as the new president on the 1st.