Spoofing is a form of electronic identity theft that allows the criminal to obtain the relevant data of the victim by posing as an official sender. According to the latest data available from the Bank of Spain, customer fraud complaints to the regulator doubled in 2022, going from 4,955 to 10,361, a 109% increase.
"Although financial education is greater today, the reality is that the information does not reach the general public," says Marisa Protomártir, legal manager of the Association of Financial Users.