Covid, abandoned luggage... How is the SNCF preparing for the summer holidays?

Maud Descamps 7:37 p.m., June 30, 2022

The summer holidays have never been so close, and they promise to be very busy for the SNCF.

Ten million travelers are expected in July and August, in particular for departures on July 8 and 9 and the bridge on July 14.

The SNCF has two major challenges to meet: the fight against abandoned luggage, but also against the Covid.

A new luggage tag

If you're taking the train this summer, plan to bring masks with you.

The SNCF will multiply the messages in the station and on the trains to encourage travelers to wear it in order to contain the epidemic.

Another battle horse of the railway company: abandoned luggage.

In 2022, 3,000 trains were canceled due to suitcases left on the platform.

The SNCF has therefore developed a new label for luggage: a label in the form of a QR code.

All you have to do is scan it with your phone and enter your contact details.

This will then allow SNCF agents, in a few seconds, to contact you if you forget your suitcase. 

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“We save a lot of time”

"If everyone puts a tag on a piece of luggage, that makes it possible to call the person and in an extremely large proportion of cases, to allow the person to say: 'Yes, indeed, this is my luggage', then to come back. on the spot and to take it back. Or even if the person has gone a bit far, to be able to certify that it is indeed his luggage. And therefore we do not consider it as a suspicious package and therefore we do not involve the deminers. And so we save a lot of time", explains Alain Krakovitch, director of TGV Intercités.

Today, only one out of two passengers puts a tag on their luggage.