Rakuten Mobile 2/10 on February 17

As a fourth mobile phone company, Rakuten Mobile, which offers a limited free service before starting full-scale service, failed in some areas on the night of 17th, making phone calls difficult, and the company proceeded with recovery work I am.

According to the announcement, from around 8:00 pm on October 17, Rakuten Mobile has been experiencing an obstacle in some parts of Osaka and Nagoya where it is difficult to connect voice calls.

The company apologizes, "I'm sorry for the inconvenience to our customers, and we're sorry for the inconvenience."

Rakuten Mobile is a fourth mobile phone company that offers limited free services to approximately 25,000 people living in Tokyo's 23 wards and Osaka City, and plans to start full-scale service in April.

In December of last year, calls and communications became temporarily difficult, and the Ministry of Internal Affairs and Communications provided administrative guidance.