<Anchor>
An imported car manufacturer informed me that the engine may suddenly turn off and should be recalled.
When I contacted them in a hurry, I got a reply that they could fix it only next winter, not this winter.
It's just been said to ride for a year and a half.
Reporter Jo Yoon-ha has reported.
<Reporter>
Mr. A, who purchased a Land Rover SUV 6 years ago, was recently contacted to receive a recall.
It was accompanied by a warning that the engine could be turned off due to a fault in the engine, etc.
He hurriedly called the service center, and was told that they could only fix it at the end of November next year.
[Mr A: 'Is next November the earliest?
Please make a reservation for that, too,' and it was November 29th.
It 's actually December.]
It was a car I bought to safely ride my twins, but it's a version that I have to carry with me for over a year and a half.
[Mr A: I don't even think about carrying a child on the ride only when I'm alone.
It's dizzying to see a video of someone really stopping (car) on a highway or something.
This could be my story.]
Indeed, the reporters visited the service center.
Then, they said that reservations for next year are now full, so it is only possible after the year.
[Seoul Gwangjin-gu ○○ Service Center: Our year 2023 is full.
Moving on to 2024, now.
(Do I have to wait until next year?) Yes, they are very full.] The
same goes for other regional service centers.
[Seoul Yongsan-gu ○○ Service Center: We can move on to the next year.
(In 2024?) Yes, it may take longer.] This
was because the service centers were insufficient compared to the number of units sold in the first place.
Jaguar Land Rover Korea only replied, "It takes a long time to build, so it is difficult to increase the center."
It seems that supplementary measures are necessary, such as signing a contract with an external repair shop, even until all recalled cars are repaired.
(Video coverage: Hyung Yoon, Video editing: Ki-duk Park, VJ: Young-sam Jeong)