China News Service, April 8. According to the website of the Jiangxi Supervision Bureau of the State Administration of Financial Supervision and Administration, wind and hail disasters have occurred in many places in Jiangxi since March 31. According to the Jiangxi Provincial Flood Control and Drought Relief Headquarters, as of 14:00 on April 5 30 minutes, the disaster has affected 352,000 people in Nanchang, Jiujiang and other places, and 7 people died due to the disaster. The Jiangxi Supervision Bureau of the State Administration of Financial Supervision and Administration attaches great importance to it and urges insurance institutions to promptly activate emergency mechanisms, quickly open up green channels for claims settlement, and strive to help disaster-stricken groups resume production and life.
Proactively deploy preventive and countermeasures. The leaders of the Jiangxi Supervision Bureau of the State Administration of Financial Supervision and Administration attached great importance to it and urged insurance institutions to promptly activate the emergency response mechanism and strictly implement the 24-hour duty system. Starting from the end of March 2024, the Jiangxi Supervision Bureau has repeatedly sent weather warnings, meteorological trend forecasts and analysis materials to insurance institutions within its jurisdiction, urging insurance institutions to pay close attention to meteorological information, improve emergency plans, strengthen emergency preparedness, and strengthen the impact of heavy rains and induced secondary events. Disaster prevention and ensuring the safety of people’s lives and property.
Diversified emergency preparedness ensures stability. Insurance institutions within the jurisdiction provide weather warning notifications through multiple channels such as meteorological disaster smart early warning platforms, phone messages, and on-site visits, mobilize survey personnel, prepare rescue vehicles, drones, trailers, rain gear and other disaster relief materials in advance, and arrange site preservation and maintenance in advance. agencies and other disaster relief resources. Take emergency precautionary measures for the types of insurance that are expected to be seriously damaged.
Give full play to the insurance protection function. The Jiangxi Supervision Bureau of the State Administration of Financial Supervision and Administration urges insurance institutions to effectively fulfill their responsibilities in responding to emergencies, take necessary measures to ensure the normal operation of basic financial services, provide 24-hour insurance services, and launch one-click case reporting, online claims settlement, and quick injury processing We will use multiple channels to report cases, green channels for claims settlement, simplify documentation procedures, etc., improve the efficiency of claims settlement, shorten the claims settlement cycle, and strive to help disaster-stricken groups resume production and life. As of April 6, Jiangxi's insurance industry has received a total of 7,312 reports, with an estimated loss of 121.5194 million yuan, 2189 compensation cases have been decided, and compensation of 10.1807 million yuan has been paid.
After the disaster occurred, various insurance companies took active actions. For example, the PICC Property and Casualty Insurance Company Jiangxi Branch issued early warning reminders to customers in advance through its WeChat public account, and at the same time opened up green channels for claims settlement of auto insurance, corporate property insurance, home property insurance, and comprehensive management insurance to achieve "Compensate everything you deserve." China Life Property & Casualty Insurance Jiangxi Branch actively coordinated third-party rescue forces, deployed manpower and materials, and carried out property and vehicle rescue work for customers in the disaster to prevent the expansion of losses. CPIC Property & Casualty Insurance Jiangxi Branch actively carried out rescue operations for flood-affected vehicles and worked with rescuers to tow the vehicles to the company's security site to provide customers with heart-warming services.
In the next step, the Jiangxi Supervision Bureau of the State Administration of Financial Supervision will continue to pay close attention to weather warning information, urge insurance institutions to further improve emergency measures for disaster prevention and reduction, and effectively guarantee basic financial services.