China News Service, Beijing, March 29 (Reporter Liu Wenwen) Wu Kefeng, deputy director of the Resource Development Department of the Ministry of Culture and Tourism, said in Beijing on the 29th that he will actively promote tourist attractions and other tourist venues to improve the level of convenience and better serve the elderly. and demand from inbound tourists to China to help the recovery and revitalization of the tourism industry.
He introduced at the regular press conference of the Ministry of Culture and Tourism held that day that in terms of optimizing the payment environment, efforts will be made to improve the payment facilitation level of key tourist places and promote national 5A and 4A tourist attractions, national and provincial tourist resorts. District and national-level tourist and leisure blocks have all established the software and hardware facilities required to accept mobile payments, bank cards, cash, etc., to promote more convenient online and offline payments and build an inclusive and diverse payment environment.
He emphasized that he would actively work with relevant departments to promote the establishment of supporting foreign currency exchange service points in tourist resorts and national tourist leisure districts with a large number of inbound tourists and dense consumer venues, or to promote the provision of foreign currency cash exchange services at surrounding bank outlets. Better meet the cash payment needs of inbound tourists.
In terms of promoting the convenience of entering the park, he said that efforts will be made through both online and offline channels to facilitate tourists to purchase tickets and enter the park, and comprehensively improve the tourist experience. In terms of offline ticket purchasing, we will promote the retention of manual windows in all tourist attractions and provide offline ticket purchasing services for the elderly and incoming tourists to meet the needs of tourists to the maximum extent.
In terms of online reservations, we will promote the optimization of reservation procedures for tourist attractions that implement online reservations and ticket purchases, and promote the provision of an English interface for online reservation procedures for key tourist attractions. Those who require real-name reservations must submit their foreign passports, foreign permanent residence ID cards, Hong Kong, Macao and Taiwan documents. Resident travel passes to and from the Mainland (Mainland) are included in the scope of recognized identity documents. Scenic spots with large reservation vacancies throughout the year do not implement reservations to reduce the collection of tourists' personal information as much as possible.
He also said that at the same time, he will promote the improvement of multilingual signs and navigation facilities in key tourist places and continuously improve the foreign language service level of service personnel. During the peak tourist season, the reception capacity of cultural and tourism venues will be improved through measures such as extending opening hours and increasing flexible supply. (over)