McDonald's, a major American hamburger chain, has apologized for the system failures that occurred at many of its stores, including those in Japan, saying they were caused by a change in system settings.
McDonald's, a major hamburger chain headquartered in Chicago, Illinois, in the Midwest of the United States, issued a statement on the 15th regarding a system failure that occurred at McDonald's stores around the world, including Japan.
According to the report, the outage occurred at midnight, Central Time, and explained that ``many areas have been restored and we are working closely with areas where issues are still occurring.''
He also stated that the cause of the incident was not caused by a cyber attack, but rather that it was caused by a change in the system settings.
"The reliability and stability of our technology is a priority. What happened today is not normal and we are working urgently to resolve it. We sincerely apologize for any inconvenience caused." I apologized.
Stores in Japan gradually resume operations
According to McDonald's Japan, a system failure occurred on the afternoon of the 15th, making the cashier terminals unusable at many stores across the country and making it impossible to order via smartphone.
As a result, some stores accepted orders verbally without using cash register terminals, and a number of stores have ceased operations.
Afterwards, as a result of the company's recovery efforts, some stores resumed operations on the night of the 15th.
The company plans to gradually resume operations at stores that are ready.