Chinanews.com, March 13th (Reporter Xie Yiguan) According to the China Consumers Association on the 13th, in order to effectively reduce consumer infringement incidents in the new semester, the Ministry of Education and the China Consumers Association remind parents and students to treat off-campus training rationally and rationally. Choose a training institution and pay for training rationally.

  According to reports, in 2022, some parents of students will be induced by promotional methods such as bundled sales and recharge gifts of off-campus training institutions to pay training fees beyond the time limit and limit, bringing the risks of "running away with money" and "difficulty in refunding fees". The Consumers Association has accepted nearly 70,000 complaints about education and training services.

  In the face of all kinds of chaos in off-campus training, the Ministry of Education and the China Consumers Association reminded that the first is

to choose training institutions rationally

.

Some off-campus training institutions have not obtained the administrative license issued by the competent department, or carry out "one-on-one", "home-teacher", "high-end housekeeping" and other illegal training in the name of individuals. Big security risk.

  The second is

to sign a standardized service contract

.

Before paying the training fees, the parents of the majority of students must sign the "Primary and Secondary School Students' Off-campus Training Service Contract (Model Text)" (2021 Revised Edition) formulated by the Ministry of Education and the State Administration for Market Regulation with off-campus training institutions. The terms of personnel and fees clearly stipulate the refund situation and refund method, and at the same time, ask for a formal invoice and keep it properly.

  The third is

to pay training expenses rationally

.

Parents of students are requested not to pay for more than 3 months or 60 class hours when paying for training; for non-disciplinary training, pay no more than 5,000 yuan at a time to avoid refund disputes and the risk of "running away with money".

At the same time, we must be vigilant about inducing overtime and over-limit charges by means of "recharge gift" and other methods.

Pay attention to the safety of payment, and complete the training payment through the national off-campus education and training supervision and service comprehensive platform. Do not pay the training fee to any account other than the pre-fee fund supervision account by transfer or cash.

  The fourth is

to be vigilant against false propaganda by institutions

.

In order to obtain the largest source of customers and the greatest benefits, some training institutions deliberately exaggerate the effects of training, training achievements, and the strength of practitioners.

It is recommended that parents and students "think twice before acting", and make a decision after on-site inspections of the training institution's school premises, workforce, operating conditions, facilities and equipment, etc.

  In 2023, the Ministry of Education and the China Consumers Association will work with relevant departments to carry out a special campaign of "Safe Consumption" for off-campus training, further standardize the behavior of training fees, strengthen the supervision of off-campus training pre-fee funds, accelerate the resolution of off-campus training consumption disputes, strengthen consumer education guidance, Seriously investigate and deal with subject-based "invisible variation" training, and effectively protect the legitimate rights and interests of students and parents.

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