In order to expand the use of convenience stores, the industry's largest company has started a demonstration experiment of a service that uses the latest delivery robots to deliver products to customers in office buildings.
In a demonstration experiment that Seven-Eleven Japan, the largest convenience store chain, started on the 3rd, a box-shaped delivery robot that can run autonomously is used.
When you put drinks and other items in the robot's storage space and enter the destination, the robot avoids obstacles, automatically gets on and off elevators, and moves automatically inside the building to deliver the products to the customer's smartphone. Enter the provided PIN to receive the product.
The company plans to introduce a service that delivers orders in as little as 30 minutes after receiving an order via smartphone at stores located in office buildings and hospitals by the year after next. Well, we are planning to start full-scale operation in the future.
Mr. Toru Adachi, manager of the Last One Mile Promotion Department, said, "By improving convenience, we would like to further increase the number of recognition and usage."
Lawson is also working with companies that operate food delivery and shopping services to introduce the service of receiving orders over the Internet and delivering products from convenience stores nationwide.