The launch of the one-stop shop for businesses turns into a fiasco and professionals in the sector say stop.

Specialists in business formalities asked this Wednesday for the complete reopening of the Infogreffe site, pending the lifting of the malfunctions of the new one-stop shop of the INPI.

"It's a scandal, we may be taken a little bit for fools", got carried away during a press conference the president of the French Institute of Chartered Accountants and Auditors (Ifec ), Christophe Priem.

The day before, the Minister Delegate for SMEs Olivia Grégoire had recognized before the Assembly "difficulties" on the new platform but attributing them to a "computer attack".


#GuichetUnique Press Point @IFECsyndicat to denounce its many dysfunctions by @ChristPriem and @damiencharrier in the presence of @eraskin23 @ACEavocats, @DahmaniWahib @AlexandreM012 and to request its postponement and return @Infogreffe https://t.co/25WufCNbgi pic.twitter .com/LdRNXMB65h

— IFEC (@IFECsyndicat) January 19, 2023

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"Recognize that they may have gone a little too fast"

Christophe Priem recalled having requested on December 15 in a letter to Olivia Grégoire the postponement of the entry into force and deplored not having been heard.

"There, it doesn't work because there was a hack, but anyway it didn't work before", declared at the same conference Emmanuel Askin, president of the association "ACE - Avocats, ensemble" , which brings together business consulting firms.

It is necessary "to ask the government to recognize that they may have gone a little too quickly, to reopen not partially but completely the services of Infogreffe" of the commercial courts which managed in particular until now the registrations of companies, has added Wahib Dahmani, president of the Club of young chartered accountants and auditors (CJEC).

Many malfunctions noted

Ifec published on Wednesday a "white paper" listing the many malfunctions, which affect the one-stop shop: "names of towns or addresses non-existent, impossibility to sign, request for useless documents, delegation of payment, obligation to fill in information already transmitted, formalities not validated without explanation…”.

The institute says it collected 3,600 signatures on January 10 from chartered accountants, lawyers, notaries, clerks of the commercial court, entrepreneurs and employers' organizations denouncing these dysfunctions.

Chartered accountants and lawyers do not dispute the principle of the one-stop shop, but they denounce the conditions for its launch, which according to them create legal and economic risks for companies that cannot complete their formalities.

The government has promised that the new platform will be fully operational by the end of February.

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