Chinanews.com, January 7th. Zhongxin Finance learned from China National Railway Group Co., Ltd. that the 2023 Spring Festival Transport will officially start today. From January 7th to February 15th, it will last for 40 days. The national railways are expected to send passengers 6.3 million passengers.
According to the person in charge of the Passenger Transport Department of the National Railway Group, this year’s Spring Festival travel is the first after the central government has optimized and adjusted the epidemic prevention policy. relatively stable.
The first is to scientifically and accurately arrange capacity.
Make good use of new line and new station resources of Zhengyu high-speed railway, Huhang high-speed railway, Yinlan high-speed railway, Beijing-Tangzhou intercity railway, new Chengdu-Kunming railway, Beijing Fengtai station and other advanced equipment newly opened last year, and strengthen the Improve the overall function of the road network and improve passenger capacity.
In accordance with the principle of "sufficient arrangement, start on demand, quick response, and emergency preparedness", scientifically formulate a passenger train operation plan. A maximum of 6,077 pairs of passenger trains can be operated on pre-holiday peak days, and a maximum of 6,107 pairs of passenger trains can be operated on post-holiday peak days, with the largest passenger capacity. The capacity has increased by 11% compared with the 2019 Spring Festival before the epidemic.
According to the 12306 passenger ticket pre-sale and standby ticket purchase data, scientifically analyze the travel rules of passengers after the country optimizes and adjusts the epidemic prevention and control measures, dynamically and flexibly arranges the operation of passenger trains, and deploys capacity in stages to achieve an accurate match between capacity and demand.
Continue to maintain the scale of public welfare "slow trains", further improve service facilities, improve service quality, and ensure travel for people in remote mountainous areas.
The second is to create a healthy and safe travel environment.
Strengthen the organization of passenger flow at stations, strictly control the occupancy rate of trains, guide passengers to enter and wait in stations in an orderly manner, and maintain a safe distance; strengthen ventilation and disinfection of key places such as toilets, sinks, elevator handrails, seats, etc., carry out regular environmental sampling and monitoring, and maintain Good environment; actively promote non-contact services, strengthen travel health promotion reminders, guide passengers to wear masks throughout the journey, and strengthen their own health protection; strictly regulate the health protection of front-line workers during the Spring Festival Railway Transport, and strengthen the integration of cleaning, security inspection, catering, and business outsourcing personnel management; strengthen road-ground joint defense and joint control, and do a good job in emergency response in an orderly manner.
The third is to improve passenger ticketing service experience.
Optimize the functions of the railway 12306 system, continue to carry out aging-friendly and barrier-free transformation, and provide convenience for the elderly and disabled people to purchase tickets.
Further expand the application scope of electronic passenger tickets, and fully implement electronicization in the business links of ticket replacement at the station and train ticket replacement.
There is no longer a time limit for student discount tickets. You can purchase 4 one-way student discount tickets at any time in each academic year (from October 1st to September 30th of the next year).
In the case of passenger refunds due to railway liability or force majeure, the connecting ticket can be refunded together, and the refund fee will be waived.
Passengers will no longer be charged handling fees when handling passenger transport services such as ticket replacement and change; expand the scope of discounted trains in off-peak directions.
The fourth is to implement children's discount tickets according to age.
Children over the age of 6 and under the age of 14 can purchase child discount tickets, which will benefit more child passengers.
Each adult passenger can bring a child under the age of 6 who does not occupy a separate seat on the bus for free, and the age of the child is calculated according to the date of boarding.
Passengers who carry children traveling for free must submit a declaration to the railway transportation company when purchasing tickets, and the valid identity certificates for children traveling free used in the declaration of tickets are their boarding credentials.
The fifth is to strengthen passenger travel information services.
The railway code scanning service has been implemented on more than 3,200 EMU trains across the country. By scanning the "railway code" on the armrest of the seat, passengers can smoothly inquire about the train's schedule, operating location, connecting train number, traffic connection and other travel service information , handle services such as catering purchases, supplementary ticket upgrades, and search for lost items.
Set up a travel service area on 12306APP to integrate railway travel service information, so that passengers can learn about train operation, weather conditions and other information.
Improve the railway 12306 message notification mechanism, timely and accurately push train suspension and change information to passengers who have purchased tickets, so that passengers can grasp the train operation dynamics and arrange their itineraries reasonably.
The sixth is to expand the scope of online meal ordering services.
Vigorously expand the Internet ordering sites, increasing the number of stations that carry out Internet ordering from 55 to 76, covering the national railway hubs and stations with large passenger flow, as well as most of the EMU trains and long-distance ordinary speed trains, further enriching the selection of food and beverages in transit Shopping categories, so that passengers can eat food from all over the world on the train.
The seventh is to optimize the transfer service.
The number of stations that arrange convenient transfers within the station has increased from 80 to 100, and the station service equipment, facilities and guidance signs have been improved to improve the transfer efficiency of passengers.
The 12306 website can intelligently recommend convenient transfer plans according to the travel needs of passengers, providing reference for passengers.
According to the person in charge, during the Spring Festival travel season, the railway department will coordinate and do a good job in cargo transportation, improve the ability to ensure smooth transportation, strengthen the transportation of key materials related to the national economy and people's livelihood, such as medicine, food and festival living materials, grain, and chemical fertilizers, and continue to carry out electricity and coal transportation. Guarantee supply actions to ensure the warm and safe winter of the people and the normal operation of the economy and society.
(China New Finance and Economics)
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