Author: Miao Qi Lu Hanzhi
The cold wave hit at the end of the year, and the pedestrians and vehicles on the streets of Shencheng were much sparser. Most of the people on the road were couriers and riders in winter clothes and brand vests.
During the period when many citizens were fighting the epidemic at home, in order to encourage more forces to join the delivery team, the government and enterprises not only invested real money, but also introduced heart-warming measures.
"I chatted with a rider by chance in early December, and learned that the capacity was tight during the epidemic. A certain platform was recruiting riders, so I decided to try it in my spare time." Ming Ze, who has just joined the Shanghai rider team, told Yicai.com reporters that in terms of price, At present, the delivery fee for food delivery is higher than usual. "If you order far away, you can run 6 to 7 orders a night, and the income is between 300 yuan and 500 yuan. I ran a 30-kilometer takeaway order yesterday, and the delivery fee was more than 200 yuan." Ze said that the current delivery fee is 20% to 30% higher than usual.
In order to ensure normal production and life during the epidemic, on the evening of December 24, the "General Office of the Shanghai Municipal People's Government issued a notice on several policies and measures to support the orderly operation of relevant industries and enterprises in this city" (hereinafter referred to as the "Notice") ) was officially released. In response to the current periodical shortage of labor in some industries and enterprises, ten policies and measures were introduced, focusing on relevant industries and enterprises to stabilize and retain workers, and encouraging front-line personnel to return to cities and work.
The "Notice" states that enterprises are the main body responsible for stabilizing their jobs and production. They should make sure that the scale of employment is basically stable as the focus of work at this stage, so as to ensure the normal operation of enterprises and ensure that the city's functions will not be affected.
It is necessary to closely follow the national policy orientation, timely study and judge the employment situation of posts, formulate relevant work plans, and timely resolve the risks and adverse effects that may be caused by the lack of front-line personnel on the smooth operation of enterprises.
According to China Business News, the current capacity of multiple platforms has not yet returned to the daily level, but through measures such as recruiting capacity and personnel subsidies, the capacity has increased recently.
Capacity is 40% to 70% of normal
The "Notice" clarifies that enterprises are encouraged to formulate and implement incentive measures for employees to care and care, and to issue subsidies for job stabilization in stages.
Among them, e-commerce platforms and postal express companies are encouraged to increase commission ratios, set up rewards for running orders, provide necessary catering guarantees for couriers and takeaway riders, and distribute cold and warm work clothes and supplies.
"Issuing subsidies is definitely helpful for retaining and recruiting people during the Spring Festival. With government subsidies and Hema's corporate subsidies, each delivery person can earn about three to four thousand yuan more." The relevant person in charge of Hema said, "Many deliveries The staff have not been home for the New Year in two or three years, and we will also coordinate the delivery staff who stay on the post to return to their hometowns on a staggered peak."
The relevant person in charge of Hema pointed out that due to the double impact of the approaching Spring Festival and the epidemic, the attendance rate of delivery personnel in recent years is generally not high, and the attendance rate of each store in Shanghai is between 40% and 70%.
Although emergency recruitment has been launched, and piece-rate delivery staff join the job every day, the delivery capacity of most stores is still very tight.
The relevant person in charge of Dada Express said that the capacity of riders in Shanghai is gradually recovering, and has recovered to about 70% of the normal period so far.
In response to the material needs of Shanghai citizens during the epidemic, Dada Express continued to promote the recovery of distribution capacity, and increased the number of riders through various measures such as recruitment of new riders, activation of old capacity, and personnel subsidies.
Dada Express also regularly configures four-wheel vehicles for centralized distribution, and strives to improve distribution efficiency.
The staff of Cainiao Logistics told the first financial reporter that due to the impact of the epidemic, some sites have experienced a shortage of transport capacity, and a temporary capacity supplement plan has been launched, requiring the site to increase flexible loading and unloading capacity/delivery capacity, so as to reduce the impact of delivery personnel and station managers due to loading and unloading speed. At the same time, it speeds up the rapid circulation of terminals and ensures that the delivery staff can have more time for delivery.
Compared with usual times, Cainiao Logistics’ temporary capacity daily salary has increased by about 20%, and recruitment is still in progress.
ZTO responded that it is speeding up the overall network resources to ensure that the business peak can be passed smoothly. Through the establishment of a special team in peak season, the establishment of a support fund, strengthening the recruitment of personnel, and allocating the capacity of all parties, it will help grass-roots outlets restore production capacity and ensure smooth delivery channels. .
Meituan said that last week, Meituan Waimai invested 8 million yuan in distribution subsidies in Shanghai. It is expected that in the next month, it will continue to invest more than 20 million yuan in subsidies in Shanghai to attract and encourage more riders. Run orders to add protection to the city's supply guarantee.
In terms of capacity replenishment, about 5,000 new riders in Shanghai have joined Meituan in the past week to provide transport capacity support for the city's supply.
JD Logistics stated that it will give full play to its supply chain capabilities, link upstream and downstream resources in the supply chain such as JD supermarkets and brand merchants, continue to increase the stocking of people's livelihood commodities, and ensure that daily necessities such as rice noodles, grains and oils and various medicines, medical masks, antigen detection reagents, etc. The supply of anti-epidemic supplies is stable.
At the same time, JD Logistics has also started the "Night Delivery" mode, extending the delivery time at night, making detailed arrangements for job settings, increasing temporary labor reserves, and coordinating the resources of the entire network, so as to ensure that all regions can survive the business peak smoothly.
In terms of the protection of front-line distribution personnel, each platform is also fully prepared.
Dada Express stated that it will implement the relevant official requirements and do a good job in the epidemic prevention and protection of personnel.
While ensuring the disinfection and safe distribution of materials, JD Logistics has also established a daily inspection mechanism, equipped with sufficient masks, protective clothing, disinfectant and other anti-epidemic materials, and opened an online consultation portal and hotline to solve the problem of employees seeing a doctor Worry about medication.
“Never closed for Chinese New Year”
The "Notice" also encourages e-commerce platforms and postal express delivery companies to continue to provide express delivery and takeaway services. For postal and express delivery companies, a subsidy of 60 yuan per person per day will be given to the front-line personnel on duty; On March 27th, the front-line personnel who started work will be given a subsidy of 150 yuan per person per day.
In addition, in order to cope with the upcoming "New Year's Day" and "Spring Festival non-closing" peak volumes, Cainiao has launched a New Year's delivery guarantee plan, coordinating multiple resources, and making every effort to ensure smooth logistics channels. A measure to retain people during the Spring Festival to ensure sufficient capacity and normal express delivery.
According to Cainiao, during the Spring Festival, some personnel of Cainiao’s national distribution, self-operated fleet, and small parts will stay behind. For this reason, a warm gift package for Xiaoge is specially launched, which includes the Spring Festival left-behind subsidy. Subsidies for left-behind employees, subsidies for returning to work after the year, New Year's Eve dinner, etc. It is estimated that the left-behind personnel will receive an additional subsidy of about 2,000 yuan per person during the Spring Festival.
Wang Zi, Senior Vice President and Operations CEO of Bianlifeng, a chain commercial enterprise, told China Business News that the current number of front-line shop assistants in Bianlifeng Shanghai can support the daily operation of the store.
If the clerks of individual stores cannot work for some reason, they have set up a cross-store support mechanism, which can temporarily deploy surplus manpower from other nearby stores.
For the upcoming Spring Festival, Bianlifeng has set up various forms of subsidies such as Spring Festival red envelopes and special incentive red envelopes to encourage front-line employees to return to work in time during and after the Spring Festival.
This year, they newly launched a warm-up service for outstanding store managers during the Spring Festival, and will present gifts to store managers.
"We have been continuously recruiting and reserving front-line employees." The person in charge of manpower guarantee at Dingdong Maicai said that this year's Chinese New Year is still "closed during the Chinese New Year". Compared with previous years, this year's manpower may be even more scarce.
To this end, they increased the recruitment of delivery personnel, expanded the personnel reserve pool, and increased the personnel reserve through internal employee recommendation and recruitment of temporary workers.
Ai Pengcheng, a 32-year-old native of Shaoyang, Hunan, is a delivery worker who has just joined Dingdong Shopping.
He said that he plans to stay in Shanghai as a delivery man for a long time, and he will also stay in Shanghai during the Chinese New Year. During the Chinese New Year, the income of delivering orders will be higher.
Hundreds of front-line employees like Ai Pengcheng have been newly recruited through various channels, which has provided a supplement for the front-line manpower gap in the front warehouse of Dingdong Maicai.
Key projects will not stop working during the Spring Festival
The "Notice" also proposes to encourage construction units and construction units to reasonably increase the income of construction workers.
Continue to solidly carry out the special action to rectify the wage arrears of migrant workers, and further increase the investigation and crackdown on malicious wage arrears.
At the same time, key construction projects are encouraged to stop work and reduce work stoppages. During the subsidy period, for key construction projects whose actual number of employees on the day reaches more than 80% of the actual number of employees at the end of November 2022, 100 yuan per person per day will be given to the front-line personnel who are on the job. Yuan subsidy.
The "Notice" proposes to support migrant workers to speed up their return to work after the festival.
These include strengthening the docking and collaboration with labor exporting places, and providing "point-to-point, one-stop" return-to-work and return-to-work services.
Implement transportation subsidies for returning to work during the Spring Festival.
Organize the "Spring Breeze Action" and launch various online and offline recruitment activities immediately after the festival.
The relevant person in charge of the production and operation department of Shanghai Construction Engineering Group (600170.SH) told China Business News that they have made a thorough investigation of the group's employment and the situation of workers returning to Shanghai after the Spring Festival.
At present, the Group's construction-in-progress projects in Shanghai employ nearly 160,000 people, of which about 23,600 are employed in major projects, and the number of workers returning home during the Spring Festival is expected to exceed 150,000. The shortage situation is similar to that of previous years.
"Except for overtime projects, other projects will arrange for migrant workers to return to their hometowns for the New Year this year. It is planned to have a holiday starting from December 31." The relevant person in charge of the production and operation department of Shanghai Construction Engineering said that for projects with a shortage of workers, the group Contacts have been deployed in advance, and according to the actual progress of the site and construction arrangements, we will actively communicate with various subcontractors to coordinate related matters such as personnel returning to work after the Spring Festival.
The relevant person in charge of the production and operation department of Shanghai Construction Engineering said that they provide free pick-up and drop-off services for workers in key employment projects in need, and check in advance whether the air conditioners and hot water in the dormitory can be used normally to ensure the workers' basic board and lodging issues.
More importantly, workers' wages should be paid in a timely manner to protect the basic interests of workers and prevent further expansion of the employment gap.
The person in charge also said that except for key projects that will not stop working during the Spring Festival, most other projects plan to resume work and production on January 31, 2023, and will return to the project site after February 5. The migrant workers have reached a preliminary intention to return to Shanghai after the festival, and the specific matters are being further negotiated with the subcontractors.
The person in charge of another construction company told China Business News that, in addition to the company’s timely payment of workers’ wages as much as possible, the policy proposal of “periodic payment of job stabilization subsidies” is not very operable for them, mainly because “you can get It is difficult to define the personnel to be subsidized, and it is easy to cause conflicts, and it is difficult to implement, and it may also cause unoptimistic sequelae.”
According to people familiar with the matter, a more difficult challenge is that since a large proportion of project funds for building shelters this year have not yet been recovered, most companies have not fully paid out the 2,590 yuan minimum wage subsidy promised to migrant workers during the epidemic in the first half of this year. Therefore, the overall pressure at the end of this year is relatively high.
The above-mentioned person in charge of the construction company proposed that the government should subsidize the company more through taxation and other measures, because it is not clear whether the migrant workers of the construction unit are considered as non-Shanghai household registration company employees or flexible employment personnel, so such as chartered car subsidies More services can be handed over to enterprises to flexibly adjust according to their own conditions.