Chengdu News from our newspaper (Reporter Liu Ming) 29.9 yuan recharge of 100 yuan phone bill is actually a phone bill. Many consumers were misled into downloading the APP and were deceived.
Recently, the Market Supervision Bureau of Zigong City, Sichuan Province and the Consumer Rights Protection Committee of Zigong City have successively received complaints from consumers about the recharge of Internet phone charges from some Internet Technology Co., Ltd. Not on the merchant" and other issues.
The Zigong City Market Supervision Bureau and the Municipal Consumer Protection Committee issued a consumer warning to remind consumers to be alert to the trap of "low-priced" phone top-ups in pop-up advertisements.
Ads are misleading.
Often, a pop-up advertisement appears when watching videos, playing games, or sweepstakes, displaying "29.9 yuan to recharge 100 yuan phone bill", but the rules of use are vague or not specified on the page.
Consumers think that paying 29.9 yuan can directly enjoy 100 yuan phone bills, but what they can get is multiple 5 yuan or 10 yuan phone bill coupons, and they can only use one coupon per month. .
Calculated in this way, it will take more than a year for consumers to recharge 2,000 yuan to use up the call coupons.
Some Internet Technology Co., Ltd. used pop-up advertisements of "29.9 yuan to recharge 100 yuan phone bill" as bait to attract consumers, and then induced consumers to continue to recharge and consume.
Bundle APP.
After clicking the "Recharge Now" and "Pay Now" buttons on the pop-up advertisement page, various APP download links will pop up, such as "Hundred Flowers", "Coco Earn", "Step Counting", "Wonderful Box", "Zhenhui "Life" and other seldom-heard apps allow consumers to download these apps before recharging their phone bills, induce consumers to become members, obtain consumers' personal information, and even charge membership fees.
In this way, the "29.9 yuan recharge and 100 yuan phone fee coupon" has actually become an advertisement for a niche app to attract traffic.
There is a risk of illegal financing.
At present, such pop-up advertisements for recharged phone bills are all-pervasive. They may be placed on some webpages or apps in an informal way and channel, inducing consumers to fall into the trap of "cheap" phone bills, which is suspected of violating consumers' right to know and fairness. trading rights.
According to the rules formulated by Network Technology Co., Ltd., 2029.9 yuan must be paid to the company after using up the 100-yuan call coupon, and a "technology company" can attract tens of thousands of customers. Recharging for customer service may have the risk of occupying funds or even "running away".
The Zigong Municipal Market Supervision Bureau and the Municipal Consumer Protection Committee remind consumers to be vigilant, not to trust pop-up advertisements of "low price" discounts to charge phone charges, not to click on unknown links, and beware of traps such as leaking personal information. In case of infringement, promptly call the 12345 and 12315 hotlines to report complaints to relevant departments.