Online scams continue to stalk European consumers… and especially the French.
Indeed, according to a Visa study in partnership with Wakefield Research, 33% of our compatriots admit to having already been victims of a banking scam.
This is more than the Spaniards (32%), the Germans (28%), the English (26%) and the Italians (19%), but less than the Americans (41%) and the Indians (52%).
In question, the significant improvement of the techniques used by the scammers to inspire confidence in consumers.
Thus, 65% of respondents say they are sensitive to emergency messages sent by hackers, who convince them to click on a link in an e-mail or SMS.
49% admit being fooled by messages announcing good news, usually around a refund.
Be even more vigilant
Despite frequent recommendations from public authorities, the majority of French people do not monitor the details to establish the veracity of a message.
68% of them check spelling, but this point is increasingly corrected by scammers.
56% think of checking the email address from which the message originates.
In addition, it is highly recommended to hover your mouse over the link to check which website it is referring to.
It is necessary to be vigilant because more and more banks refuse to reimburse the victims, arguing that they have shown “negligence”.
"The development of these techniques, which we call 'manipulation', must not lead to a gray area with too long repayment periods", worried the Governor of the Banque de France on this subject.
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