Emirates Airlines wins 3 awards from Skytrax 2022
Emirates Airlines has won three awards at the 2022 Skytrax World Airlines Awards.
The three awards are: World's Best Economy Class, World's Best Economy Food Service, and World's Best Inflight Entertainment for the 17th consecutive time.
Winning these prestigious awards is a testament to the airline's commitment to providing the best in-flight experience to customers, as passengers in Economy Class enjoy the spacious cabin, carefully-crafted menus, an unparalleled range of entertainment options, and thoughtful amenities such as toys, children's toys and more.
At a time when cost cutting has become the norm, Emirates is investing in the long term to continue improving its products and services across all classes.
The honor comes on the heels of Emirates’ recent announcement of an investment of more than $2 billion to enhance its customers’ onboard experience, including one of the largest retrofit projects in aviation history, which includes a cabin upgrade for 120 aircraft, and a product and service delivery model focused on Hospitality across all cabins, starting this year.
Emirates will also invest more than $350 million in next-generation inflight entertainment systems with Thales to allow passengers to experience a massive library of 5,000 channels on high definition screens, as well as a host of other advanced technology features in its future Airbus A350 fleet. .
Customers traveling in Economy Class, no matter where they go on the Emirates network, which covers 130 destinations across six continents, can look forward to a menu packed with regional and seasonal flavours, including mouth-watering starters, main courses and delicious desserts inspired by their destination.
Emirates also prides itself on celebrating unique cultures and traditions from around the world by serving up signature dishes for festive occasions, such as Ramadan, Eid al-Fitr, Eid al-Adha, Islamic New Year, Diwali, Onam and Oktoberfest.
Emirates offers the most comprehensive and modern inflight entertainment.
Its unique inflight information, communication and entertainment system ice, which this year won the Skytrax Award for the 17th consecutive year, offers more than 5,000 entertainment channels, featuring more than 4,000 hours of movies and TV programmes, nearly 3,500 hours of music and podcasts, and the first in-flight shopping channel. The world's EmiratesRED plane and live TV.
Customers can also choose content in 40 languages.
In addition to entertainment, Emirates offers a range of other useful features, such as: viewing the flight status in terms of the location of the aircraft, the time at the take-off and arrival destination and the remaining time, and displaying external scenes on personal screens through the cameras installed on the front, tail and belly of the aircraft.
Emirates' inflight entertainment system is the only one to offer exclusive programming from the Shahid platform, with over 135 hours of Arabic content, and more in the coming months.
Emirates is also the first carrier in the region to partner with HBO Max, offering exclusive offers only through the streaming service.
Emirates enhances the customer experience in the air with a world-class team of friendly and well-trained cabin crew from more than 130 nationalities.
The airline continues to raise the bar for their hospitality expertise through a rigorous training program in partnership with the renowned Swiss hotel school in Lausanne, Ecole hoteliere De Lausanne.
The program focuses on mastering the four pillars of service: Excellence, Attention, Innovation, and Passion.
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