<Anchor>
The story of an online shopping mall that did not send the goods on time after attracting people to say that they can buy ramen for 100 won, we told you about a month ago.
As complaints grew, the Consumer Agency issued a damage advisory only today (2nd).
Whether this will solve the problem, reporter Jo Ki-ho covered the company again.
<Reporter>
9,900 won for 10 kg of rice, 2,500 won for a box of 20 ramen.
Internet shopping mall 'Style V.'
People lined up saying they still haven't received the items they ordered three or four months ago.
The customer center cannot be contacted and it is difficult to apply for a refund, so we have even created a group chat room to discuss countermeasures.
Nevertheless, the shopping mall continued to advertise on the Internet and change its products, increasing the number of members by 30,000.
The Consumer Agency issued a consumer alert only today.
In the last five months, nearly 1,000 cases of damage counseling have been received.
I went back to this shopping mall.
There were buyers who were angry and came directly to the address written on the shopping mall.
[Shopping mall victim: (What items did you buy in June?) I bought ramen.
I came to find...
.]
Shopping mall staff lock the doors and cover the gaps with tape.
[I came here because there were many victims who did not receive the product.
Please open the door.]
This is the headquarters of the internet shopping mall in question, which I visited on behalf of the victims just a month ago.
I'll go check it out myself to see why they aren't shipping.
The staff didn't even open the door.
The Consumer Agency and the relevant local government said there was no further action to take other than recommending that the company send the goods.
If there is no refund or delivery, there is no way other than a civil lawsuit, and the victims are only sighing.
(Video coverage: Kim Won-bae, Video editing: Lee Seung-yeol, CG: Lee Jun-ho, VJ: Park Hyun-woo)