The Shanghai Headquarters of the People's Bank of China requires commercial banks to guarantee cash deposits and withdrawals of self-service machines

　　China News Service, July 29th. According to the news of the "People's Bank of China" WeChat public account on the 29th, in response to the recent reports by citizens that some of the deposit and withdrawal machines in Shanghai commercial banks have closed the circulation function and the maintenance is not timely, since July 25th The Shanghai Headquarters of the People's Bank of China, through individual interviews, online meetings and other forms, requires the city's commercial banks to comprehensively assess the operation of cash self-service machines, strengthen cash sorting and disinfection, optimize cash services at front-line outlets, and give full play to self-service machines. It can effectively meet the needs of the public for cash deposits and withdrawals.

　　The Shanghai Headquarters requires commercial banks to publicize information such as the type of cash self-service machines, location and operation status through online (official website, WeChat public account, etc.), offline (posting announcements at business outlets) and other channels, and post obvious functional signs. It is convenient for the public to inquire and handle cash business.

If the equipment is temporarily unavailable, the situation will be announced in a timely manner and the time to resume operation will be explained.

　　At the same time, the Shanghai headquarters also instructed commercial banks to strengthen the cash self-service machine service guarantee team, and coordinated security escort companies to increase the frequency of cash self-service machines to add and clear cash, so as to avoid the occurrence of cash self-service machines full of banknotes and empty banknotes.

Commercial banks are required to specify the time limit for fault repair of cash self-service machines by signing contracts with machine tool manufacturers.

　　In addition, the Shanghai headquarters also requires commercial banks to strengthen monitoring and early warning during peak hours such as pension payment days and salary payment days, and increase the frequency of cash self-service machines for adding banknotes, cleaning machines, and maintaining them.

Improve the contingency plan for peak cash demand periods, ensure that the outlets have the ability to sort out cash, disinfect, clear machines, and add banknotes in emergencies and extreme situations, so as to ensure uninterrupted cash self-service machine services.

(Zhongxin Finance)