China News Service, July 2nd. On the 2nd, "Dalian Seven Days Chain Hotel was covered with large blood stains" on the hot search.
In this regard, Weibo@7Days Hotel Family issued an apology statement: Regarding the incident of a consumer who stayed at the 7Days Hotel Dalian Wafangdian Railway Station recently complaining about room hygiene issues, after receiving the complaint from the guest, we have already Remedies were made immediately and a sincere apology was made.
We apologize for the unpleasant experience this guest has had.
At present, the company is still following up with the resident to obtain understanding.
Image source: Weibo@7 Days Hotel Family
The statement said that Seven Days Hotel (Shenzhen) Co., Ltd. attaches great importance to this, and a special team has been established to conduct a thorough investigation of the hotel's hygiene management.
Such a mistake in this store is seriously contrary to the purpose of "sanitation first" required by the 7-day hotel management. We sincerely apologize again for this, and will strengthen internal management, reiterate the standard of "one guest, one change" for guest rooms and strictly implement them .
(Zhongxin Finance)