Personal services are driven by growing demand from the French, who do not hesitate to delegate their household chores, DIY or gardening work, childcare or help with homework to professionals working directly at home.

While the State listed 48,663 human service organizations on January 1, 2021, one can quickly get lost due to the multiplicity of market players.

You do not know where to turn to hire your home help?

Follow the leader.

A turnkey service

If you are looking for simplicity above all, the service providers are ideal.

In this case, you are therefore calling on a personal services structure (private company or association) which employs employees responsible for intervening in specific areas.

Cleaning, DIY, gardening, childcare, pet-sitting… everything is *à la carte and depends on the more or less specialized positioning of the structure.

As a customer, you simply indicate your needs, define the desired rate of service and specify your constraints, and it is the provider organization that is responsible for sending you an employee to carry out the agreed services.

The main advantage is to have nothing to manage.

In the event of a problem with the speaker, it will also be necessary to refer to the service company, which can replace it if necessary.

This mode of intervention also makes it possible to compensate for periods of leave or illness of an employee at home, since he will be relayed by a colleague, in order to ensure the customer a stable rate of services throughout the year.

Disadvantage: this ease of operation is generally more expensive.

In addition, you are not necessarily guaranteed to always have the same person at home.

The individual employer at the controls

In order to lower the bill but also to build a privileged relationship with your home help, you can do without a provider organization to hire your worker directly.

According to figures from the Federation of Individual Employers of France (Fepem), some 3.3 million citizens thus employed 1.4 million employees at home in 2019. But beware, to be in the nails, you must comply with the rules of the Labor Code, which govern the hiring, dismissal, leave, remuneration of your employee and more broadly all of your professional relations with the latter.

At the top of the list, you must in particular model his salary on the remuneration grid drawn up by the sector.

On the administrative side, on the other hand, Urssaf simplifies your life thanks to the Cesu declarative system, which is responsible for editing pay slips, calculating contributions and charges and sending the pay slip to your employee.

The official Cesu.urssaf.fr portal will guide you through the process.

Reinforcement intermediaries

The fear of being alone at the controls can slow down more than one.

Intermediaries can then facilitate the task of individual employers.

Traditionally, a company or an association can intervene under the status of agent for personal services and be responsible for searching for candidates for you, but also for carrying out the recruitment on your behalf or even for organizing the pace of interventions.

The most advanced mandates can include the calculation and development of payslips.

The beneficiary family is therefore both a client of the authorized organization while remaining the employer of the employee at home.

It is a very widespread organization in the school support.

In addition, many online networking platforms have appeared in recent years.

Attention, if they are responsible for proposing speakers and can assist you in your administrative procedures, they are not agents and therefore have limited liability.

The selection of profiles is more or less rigorous depending on the site.

As for the pros, they can act as employees of individual employers, or, more and more often, as micro-entrepreneurs, in other words as independent service providers.

They must then have specific approval for their clients to benefit from the 50% tax credit reserved for home help.

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