The "Hundred Billion Era" has opened, how to speed up the express delivery industry

　　Recently, due to the impact of the epidemic, residents in many places have begun to work from home, and the role of express logistics in supply guarantees in daily work and life has become more prominent.

While the express delivery industry is smoothing the urban logistics, it also exposes many problems in its development: the goods purchased online are not delivered, the arrival is slow, and consumers are forced to cancel their orders; There is a shortage of courier staff, and it is difficult for the parcels accumulated at the outlets to be delivered to residents' homes in time... With the advent of the "100 billion era", how can the express delivery industry improve the efficiency of the "last 100 meters" of terminal delivery and unblock more logistics "capillaries"?

　　Express into the community to help ensure the "last 100 meters"

　　Since the outbreak of the current round of the epidemic, the distribution of daily necessities such as rice, flour, grain and oil has increased significantly.

Take Beijing as an example. At present, the city's average daily mail collection volume is nearly 6 million, and the delivery volume is about 10 million. The average daily receipt and delivery volume has increased by 1 million pieces compared with before the epidemic rebounded.

Many express logistics practitioners have become an important force in epidemic prevention and control and people's livelihood protection, so that citizens "have food in their hands and not panic".

　　Living supplies are relatively sufficient, but how to deliver supplies from fresh supermarkets and restaurants to residents' homes in a timely manner?

At present, Beijing, Shanghai, Guangzhou, Shenzhen and many other places have jointly explored with Meituan Takeaway to launch an "internal circulation" independent takeaway delivery service in the epidemic control area. Residents in the control area can order online shopping for daily necessities. Takeaway riders stationed in the control area deliver supplies to residents in a contactless delivery method.

In this mode, the food and lodging riders are all in the control area, strictly implement nucleic acid and antigen testing on time, and wear masks throughout the delivery process to achieve a fully closed-loop work and life.

The relevant person in charge of Meituan Takeaway said that the "internal circulation" distribution is a good exploration, which can not only fully mobilize the internal distribution circulation in the control area, but also promote the virtuous internal circulation of the city.

　　On April 9, Unit 1, Building 4, Second Neighborhood, Jiuxianqiao Street, was designated as a control area.

JD Logistics urgently set up a temporary station outside the sealed-off area, and used short-distance connection to deliver the residents' orders to the sealed-off community with the road area as the smallest unit, and then delivered to the door by the courier.

In addition to delivering supplies, the courier also serves as a volunteer, providing community residents with voluntary services such as nucleic acid testing registration, order maintenance, and household garbage delivery.

　　Through this innovative terminal service model of "short-distance connection + voluntary service", the courier brother went deep into the closed community to provide the "last 100 meters" distribution of residents' living materials, while effectively ensuring the supply of residents' living goods during the quarantine period. , and also greatly improve the efficiency of material distribution in the closed community.

　　He Liming, president of China Federation of Logistics and Purchasing, believes that there are some shortcomings in the current development of express logistics, such as the shortage of terminal outlets, which cannot meet the needs of high-efficiency and high-frequency consumer logistics; regional logistics hubs have insufficient carrying conditions and are not suitable for standardized large-scale batches. transit logistics needs, etc.

　　In He Liming's view, we should continue to promote the construction of logistics infrastructure such as logistics parks, distribution centers, and terminal outlets, plan and improve the layout of urban logistics outlets, scientifically formulate rules for the passage of distribution vehicles, and use the Internet platform to build urban distribution "capacity pools". Advanced modes such as joint distribution, centralized distribution, and intelligent distribution solve the problem of "last 100 meters" in urban logistics.

　　Express delivery into the village opens a channel for agricultural products to go directly to the market

　　Recently, due to factors such as the spread of the epidemic in some areas, the collection and delivery volume of express mail across the country has declined.

Since mid-March, the average daily business volume of express delivery has declined. Taking the data on April 18 as an example, the total network collection business volume was 261 million pieces, down 6.8% from the same period last year.

Some inter-provincial and inter-city express networks have been out of service, resulting in slow delivery of upstream merchants and cancellation of a large number of online shopping orders, which has a certain impact on the sales of agricultural products by delivery.

　　"From March to June every year, it is the period of high fruit production in Hainan Province. There are many varieties and high yields of fruits on the market. It is the peak season for our fruit delivery. However, due to the recent epidemic prevention and control, the logistics capacity has been reduced, and fruit sales have fluctuated." Ledong, Hainan Province Ke Xiancai, the person in charge of the postal network in Li Autonomous County, took stock of the daily volume.

He told reporters that due to the impact of the epidemic this year, Ledong Post's receipts and shipments dropped by 20% to 30% year-on-year.

　　Recently, with the cooperation of the whole postal network, the logistics and distribution are directly connected to the place of origin, and Hainan's fruits are efficiently exported to the island, which has been affirmed by fruit farmers.

"Workers finish picking in the morning and pack and deliver in the afternoon. The courier drives the mail truck directly to the farm. Sometimes we are overwhelmed, and they help us pack." There are nearly 20,000 mango trees on the farm of Ledong fruit farmer Yu Genzuo , began to try online sales last year.

After a large number of mangoes went on the market, at most, 400 pieces and more than 2,000 kilograms were sold a day.

"Postal express is very convenient, helping us to transport mangoes directly from the farm to all over the country, so we don't have to worry about the mangoes rotten on the tree and unable to sell." Yu Genzuo said.

　　The person in charge of China Post Hainan Branch said that in recent years, Hainan Post has actively set up postal express stations in the villages, and promoted the delivery of mails to the villages by bus, to meet the needs of local farmers for the delivery of agricultural products, and to increase the service of "agricultural products out of the village". strength.

At present, the coverage rate of express delivery into villages in Hainan Province exceeds 90%.

　　Although the current rural logistics business volume is increasing, the problems such as scattered orders, low degree of informatization and standardization, and extensive management of terminal outlets still need to be solved urgently.

　　The "Report on High-Quality Development of Express Logistics Industry" jointly released by think tanks such as the Postal Development Research Center of Beijing University of Posts and Telecommunications pointed out that in addition to building a rural smart logistics system characterized by technological innovation and resource sharing, it is also necessary to focus on the richness of characteristic fresh agricultural products. In remote western areas, make full use of digital logistics infrastructure and digitization of the fresh food industry chain, establish a fast channel for fresh agricultural products from the place of origin to the consumer market, improve the circulation efficiency of fresh agricultural products, reduce unnecessary waste in the circulation link, and let farmers More sharing of value-added benefits.

　　The new competition point of the "hundred billions era" of terminal distribution digital intelligence

　　At present, my country's logistics industry is still in the stage of medium and high-speed development.

On December 8, 2021, the annual business volume of express delivery in my country exceeded 100 billion for the first time, with an average daily service user of nearly 700 million.

"Currently, the problem of unbalanced and insufficient development of the postal express industry is becoming more and more prominent. The industry is large in scale but not high in quality, and it develops fast but lacks advantages." Ma Junsheng, director of the State Post Bureau, pointed out the crux of the development of express logistics in my country at a telephone symposium for express companies. .

　　In the "100 billion era" express logistics, it is imperative to improve quality and efficiency.

The recurrence of the epidemic has made the market see the importance of building digital logistics.

Intelligent hardware, Internet of Things, big data and other digital and intelligent technologies and means can greatly improve the ability of logistics system analysis, decision-making and intelligent execution, and improve the intelligence and automation level of the entire logistics system.

　　Recently, the "Contactless Community Supply Guarantee Station" has been put into operation in several communities in Jiading District, Shanghai.

It is understood that these sites will be used as temporary cargo storage and epidemic prevention and killing points at the gate of the community, and the courier will deliver the materials to the open area at the gate of the community in advance.

In addition, express delivery companies have deployed more than 100 smart delivery vehicles in Shanghai to carry out contactless distribution of materials in closed communities, and leverage the technical advantages of smart delivery vehicles and indoor delivery robots to reach the "last mile" to improve the delivery of express delivery sites to communities. connection efficiency.

　　It is understood that some express companies provide comprehensive digital community services in communities and campuses. In addition to meeting the needs of consumers for delivery, self-delivery and on-demand door-to-door services, they can also enhance the ability of urban logistics to ensure supply together with the intensive urban distribution system.

The flexibility of this distribution method shows a more obvious advantage in the transportation of supplies in Shanghai in April.

　　In the closed and controlled environment, the number of operational distribution sites and distribution personnel in the city has been greatly reduced, and express companies have opened a new model of grid sales and community-based order delivery, that is, parcels are produced in supermarket warehouses according to the community dimension, and delivered directly by special vehicles. reach the community.

The station unmanned vehicle will carry out the community "last mile" material distribution when the epidemic prevention conditions permit.

　　"The logistics guarantee required for emergencies requires express services to respond quickly, efficiently and accurately in a short period of time." Yang Daqing, deputy director of the Research Office of China Federation of Logistics and Purchasing, believes that it is necessary to promote the joint construction of a national emergency material supply chain management platform and strengthen digital Technology helps epidemic prevention, and at the same time strengthens the full-link precise management and control of emergency material demand forecasting, procurement, transportation, storage and distribution, ensures the timely release of emergency logistics information, and promotes cross-regional emergency logistics information exchange and mutual recognition.

　　Yang Daqing pointed out that consumers will have more consumption choices in the future.

It is the general trend to improve the level of digital logistics and use price leverage to match suitable solutions for consumers.

With the continuous acceleration of express delivery services, the service experience of the terminal delivery link will become a new focus for express delivery companies.

　　(Reporter Dong Bei)