On April 29, I Love My Home Group released its financial results for the full year of 2021 and the first quarter of 2022.
In 2021, I Love My Home will achieve an operating income of 11.96 billion yuan, an increase of 24.9% over 2020; an operating profit of 218 million yuan and a net profit of 166 million yuan.
In 2021, the residential transaction service market will be affected by the superposition of multiple factors such as macroeconomics, policy changes, industrial chain transmission, and epidemic prevention and control. Sharply decreased, dropping to the lowest point in recent years.
The drastic fluctuations in the market and the severe situation in the second half of the year have brought great challenges and shocks to all business entities in the market, and put forward high requirements for the resilience, efficiency, competitiveness, anti-risk ability and innovation ability of business operations.
I Love My Family unswervingly implements the digital strategy. By continuously increasing investment in digital construction, promoting the optimization of business layout, improving organizational efficiency and service quality, and enhancing the ability to effectively respond to crises and challenges.
After continuous investment in recent years, I Love My Home has become the second enterprise in the industry with the ability to digitally operate the entire value chain of the real estate brokerage business and provide end-to-end closed-loop delivery capabilities, forming three major business product groups with data and analysis platforms as the hub , completed the construction of digital infrastructure.
The digital transformation of I Love My Home has not only achieved good results in increasing revenue and profit after being fully applied in the core demonstration areas, but also established an important milestone in the transformation and upgrading of the business to an Internet living service platform.
At present, the company has completed the digital infrastructure construction of "Internet portal + business full-link digital products + digital intelligence middle platform" based on the CBS/AMS platform operating system. The management business is a demonstration, driving the digital transformation of all business lines across the country, using the industry-leading digital infrastructure to complete the business remodeling and the running of the online and offline integrated industrial Internet platform, realizing the transformation from labor-intensive to digital-intensive It has shown great value in the challenges of market changes during the reporting period, further enhancing the core capabilities and safety margins of corporate operations, and consolidating the company's leading position in the market.
In addition, the rapid improvement of the operation quality of Xiangyu, the brand of I Love My Home's housing asset management, has become a highlight of the company's business development.
Xiangyu is committed to building "China's first technology platform for safe rental housing for 'new citizens and young people'". During the reporting period, through the digital empowerment of the AMS platform operating system, Xiangyu's business operation capabilities and customer experience were further improved. In the field of decentralized long-term rental apartments, the scale of operating listings and the occupancy rate have continued to increase and maintained a market-leading level. The listings under management cover 14 cities including Beijing, Shanghai, Shenzhen, and Hangzhou, with a scale of 253,000 units. In 2020, it increased by 7.2%, and the average number of days out of the house was 7.8 days, a decrease of 41.8% month-on-month; the occupancy rate was 95.4%, a month-on-month increase of 1.0 percentage points, the annual rental transaction volume was 16.37 billion yuan, and revenue was 3.26 billion yuan.
During the period of industry shock and adjustment, I Love My Family insisted on vertical cultivation in the industrial Internet, built advanced digital infrastructure, and supported the company's technical barriers to lead the industry. With a solid foundation, we will upgrade the huge and continuously expanding industrial structure, and continue to improve the intelligence level of the entire platform with "digital intelligence empowerment" as the future direction, forming a self-driven virtuous circle.
Xie Yong, Chairman and President of I Love My Family Group, said that this year, I Love My Family will focus on building "three one projects" under the strategic plan, that is, to implement "upgrade the I Love My Family brand project with first-class standards" and "one core business system iteration" Project” and “National Unified Internet Online Quality Service Project”, and ultimately achieve high-quality growth driven by customer experience.