On February 25, the 40-day 2022 Railway Spring Festival ended.

The national railways sent a total of 253 million passengers, a year-on-year increase of 16%. During the Spring Festival travel period, an average of 8,498 passenger trains were operated on the whole road every day.

　　During the Spring Festival travel this year, the Yangtze River Delta Railway sent nearly 50 million passengers, with an average of nearly 1.25 million passengers per day, a year-on-year increase of 15.8%.

The Pearl River Delta region has frequent personnel movements. Guangzhou Railway Group has sent a total of 43 million passengers, an increase of 5.8% over the same period last year.

The concentration of migrant workers is the main feature of the passenger flow in the Pearl River Delta. The railway department launched 101 special trains for migrant workers before the holiday, helping nearly 10,000 people return home for reunion during the Spring Festival.

After the holiday, Guangzhou Railway launched a total of 11 special trains for returning to work, transporting more than 11,000 migrant workers, mainly from Hunan, Sichuan, Yunnan and other places to the coastal direction of the Pearl River Delta, helping to fully resume work and production after the holiday.

　　Chengdu Bureau, Shenyang Bureau, Jinan Bureau, Lanzhou Bureau, Huhe Bureau, Wuhan Bureau, Nanning Bureau, etc. increased significantly after the festival, and all localities extended the time of online ticketing and rebooking services, and launched new measures such as temporary electronic identity certification. The "special train for migrant workers" and other transportation organization modes strictly implement the prevention and control measures of various stations and trains to ensure the safe, healthy and orderly travel of the majority of passengers.

　　This year, the Spring Festival travels and the Winter Olympics will be held.

According to the requirements of the Winter Olympics Organizing Committee, China National Railway Group scientifically formulated the Winter Olympics train operation plan, provided sufficient capacity support, implemented closed-loop management of transportation organization and epidemic prevention and control strategies, and launched the "Snow Dream" characteristic high-quality crew service.

　　Smart services make travel safer and more convenient for passengers

　　This year, the railway departments across the country have coordinated the normalized epidemic prevention and control, and launched a number of Spring Festival transportation convenience and epidemic prevention and control service measures to further enhance the intelligent and convenient travel experience for passengers.

　　During the Spring Festival travel this year, Guangzhou Railway Group has deployed a total of 1,270 self-checking machines for tickets, certificates, and people. Passengers can scan their faces for self-service travel throughout the whole process. The time to pass through the gates has been shortened from 3 seconds per person to 1.2 seconds.

　　Liang Wenqian, member of the party group and deputy director of the Guangzhou Municipal Affairs Service Data Administration: We have built a toll scheduling platform based on the (Guangzhou) South Station to conduct a real-time analysis of the traffic capacity and personnel conditions in our entire South Station.

　　Passenger train stations in Jiangxi and Fujian provinces have invested in "three inspections and one inspection and epidemic prevention intelligent gates" for the first time during the Spring Festival this year to improve the efficiency of passengers entering and leaving the station.

　　Tang Hongjiao, passenger at Shangrao Station of China Railway Nanchang Bureau: The gate can quickly identify passengers' body temperature, access code, and itinerary code, which saves more than double the time for entering and leaving the station compared to the past, ensuring safe and rapid passage of passengers.

　　During the Spring Festival, the national railway security is stable and orderly

　　During the Spring Festival travel period, the national railway public security organs strengthened epidemic prevention and control measures, and strictly cracked down on various illegal and criminal acts such as theft, robbery, disturbance and disturbance of the epidemic prevention and control order in accordance with the law, comprehensively purifying the public security environment of stations and vehicles, and ensuring safe and orderly travel of passengers .

　　During the Spring Festival travel period in 2022, according to the epidemic situation and epidemic prevention requirements, the railway police in various places will cooperate with the epidemic prevention departments to do a good job in maintaining the epidemic prevention order such as temperature measurement of passengers entering and leaving the station, health code inspection, etc., and severely crack down on various illegal acts that disrupt the epidemic prevention order of stations and trains.

　　At the same time, under the unified deployment of the Ministry of Public Security, railway public security organs have also continued to carry out special operations such as "Iron Eagle", "Filter Screen" and "Cloud Capture", focusing on key stations and line sections, and strengthening station area and passenger train patrol control. , Strictly crack down on crimes such as "robbery, robbery and fraud" and other crimes against wealth, and strictly control illegal acts such as occupying seats, drunkenness, disrupting order, and smoking in motor vehicles. A total of more than 2,500 criminal cases have been detected, more than 2,800 criminal suspects have been arrested, and 9,400 public security cases have been investigated and dealt with. Since then, more than 13,000 people who violated the law have been dealt with.

　　In addition, the railway police in various places supervised the station security inspection departments to strictly implement safety measures such as "full coverage" security inspections for passengers, prohibition and restriction of dangerous goods, and more than 2.11 million cases of various types of dangerous goods were seized.

All localities have also actively used the alarm-receiving platform to solve all kinds of requests for help from the passengers. The service has helped passengers more than 50,000 times and recovered more than 33 million yuan of losses for passengers.