Today's green channel should become a routine operation in the future

　　In the past two days, "the old couple inquired about the bank deposit of the deceased only son one by one", which made countless netizens break the defense.

　　According to upstream news reports, when a staff member of a bank in Handan, Hebei was on duty at the bank, they met an old couple to inquire about the deposit of their deceased son.

The old man said that his son passed away unfortunately while working in the iron factory. He heard that his son had deposits in the bank, but he did not know which one, so he could only inquire from family to family.

After learning about it, the Handan Central Sub-branch of the People's Bank of China opened a green channel and coordinated with 20 local financial institutions in Wu'an, Handan to conduct quick inquiries. "All inquiries were completed in one morning." A total of 4 accounts were found. more than 3 yuan.

　　What makes netizens sigh is not only the unfortunate experience of the old couple with white hair and black hair, but also that this kind of thing is not an isolated case. After the death of their relatives, many families have to face some thorny aftermath problems.

　　There may be deposits in the bank, stocks in the securities account, and various online payment platforms may also have some assets.

There are a lot of different banks, a lot of different securities companies, and a lot of online payment platforms. It is conceivable that if each of them needs to come to the door in person, submit a lot of proof materials, and go through the cumbersome review procedures, it should be a What a frustrating thing.

This is an almost impossible task and a huge waste of personal energy and social resources.

It's fine if you can find the account, but what if you can't find it?

Is it keeping the assets sleeping there?

　　Not only that, but after checking the account, how to withdraw the money is also a problem.

Some banks require very complicated proof materials to prove "your mother is your mother", to prove kinship, to prove inheritance rights, and to check the safety of depositors' accounts. Some of them are necessary, but some are shirk responsibility , and even man-made obstacles.

　　In the era of big data and informationization, there should be no such twists and turns.

From a technical point of view, this problem is not difficult to solve. One is to check the two, so why can't all of them be checked together?

It is nothing more than the need for a common port and the need to get through the data.

Information interconnection is already a very mature technology, and our existing infrastructure is sufficient to support such public services, and there are no hardware barriers.

　　The question now is, who should do this?

What is the solution to this pain point?

　　这次，邯郸老两口的经历引起舆论关注后，中国人民银行邯郸市中心支行为两位老人开通了绿色通道，可见办法还是有的。那么，能不能更进一步，将这种绿色通道变成常规操作？诚如有网友所说，亲人故去，本身已是万分悲伤的事情，应该给予体恤和温暖。

　　现在很多城市的公共服务已经实现了只跑一次的改革，甚至一次都不用跑，市民在网上就能把事情给办好。那么，在类似老两口遇到的烦心事上，也需要银行等金融机构提高服务意识和服务水平，有所作为。