Carole Ferry 9:34 a.m., January 24, 2022, modified at 9:35 a.m., January 24, 2022

With the increase in raw materials, many contracts become null and void and are called into question by both customers and suppliers.

To settle the number of disputes which continues to grow, Bercy has set up a crisis committee.

The objective is to prevent companies from going out of business.


From this Monday, a crisis committee in Bercy will work to ease tensions and try to find solutions to the No. 1 problem facing business leaders at the moment: shortages of raw materials.

Conflicts are increasing in the industry between customers on the one hand and suppliers on the other.

Due to skyrocketing prices, bills explode and customers are sometimes reluctant to pay the final bill, which is often higher than expected.

20% of files reach the business mediator.


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Europe 1 met a business leader in the building sector.

His case is typical of the problems which are currently multiplying.

He signed an estimate in January 2021 for a project at 500,000 euros, enough to fill the order book for several months.

Except that the construction site started a year later and in the meantime, the price of raw materials has soared. 

Some customers don't want to pay extra cost

This is particularly the case with wood.

The entrepreneur must face an additional cost of 100,000 euros.

He asked his client for an extra effort to cushion the price increase, but the latter refused to bear the excess to be paid.

A real headache for the entrepreneur. 


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“On a market of 500,000 euros, 100,000 euros more purchases, that means that we are going to execute this market at a loss. We tell ourselves that it is not possible, that we cannot commit to doing That would put the company in jeopardy. So we say to ourselves that we are not going to make this contract, that we are going to have it canceled. But unfortunately we are committed with the signatures. We would have been obliged to pay compensation to the customer. We have our feet and hands tied," he explains. 

The case is now in the hands of the company mediator.

Objective: to reach an agreement between the two parties so that maintaining the site does not lead to the company filing for bankruptcy.