China News Service, Xining, January 17th (Qi Zengbei, Yao Jianghong, Chen Yongjie) The 2022 Spring Festival runs from January 17th to February 25th, 15 days before the festival and 25 days after the festival, for a period of 40 days.

China Railway Qinghai-Tibet Group Co., Ltd. (hereinafter referred to as "Qinghai-Tibet Group Company") is expected to send 1 million passengers.

Qinghai-Tibet Group Co., Ltd. coordinated the epidemic prevention and control and convenience measures during the Spring Festival in parallel efforts to achieve "safe, orderly, and warm Spring".

  According to reports, before the Spring Festival, the flow of returning homeworkers and students will be the main flow. It is expected that the direct passenger flow will mainly be concentrated in Zhengzhou, Beijing, Shanghai, Jinan and Chengdu.

The passenger flow in the tube is mainly concentrated between Golmud, Delingha, Menyuan to Xining, Shigatse to Lhasa, and Nyingchi to Lhasa.

After the holiday, the main flow of returning workers and students is mainly the flow of passengers. It is expected that the direct passenger flow will mainly be concentrated in Xi'an, Beijing, Shanghai, Chengdu and other directions.

The passenger flow in the tube is mainly concentrated from Xining to Golmud, Delingha, Menyuan, Lhasa to Shigatse, and Lhasa to Nyingchi.

  During the Spring Festival travel period, Qinghai-Tibet Group Corporation will adhere to the requirements of "preventing import from outside and preventing rebound from inside", combining normalized prevention and control with emergency response, and strictly implementing work measures such as ventilation, sanitation and cleaning, and daily disinfection of stations and trains. All stations in the tube will do a good job of measuring the temperature of passengers entering the station, and set up basic anti-epidemic supplies such as masks and disinfectants at the station entrances and exits to facilitate the use of passengers.

The passenger load rate on the train is strictly controlled, and isolation seats are reserved. If a passenger with fever is found, an emergency plan is immediately activated and transferred to the local prevention and control department in a timely manner.

The picture shows tourists taking pictures.

Photo by Qi Zengbei

  Beijing trains strictly implement the requirements for passengers entering Beijing to scan codes and nucleic acid testing, remind passengers to take good care of personal protection, standardize the wearing of masks, reduce gatherings and walks, and do a good job in epidemic prevention and control measures and sterilization on the train to ensure the Winter Olympics and Winter Games. Epidemic prevention and control work on trains entering Beijing during the Paralympic Games.

  At the same time, strengthen the epidemic prevention work of cargo transportation, strictly implement the inspection system such as customs clearance documents for imported cold chain food transportation, implement personnel protection measures such as cargo transfer, and strictly prevent the spread of work-contact epidemic infection.

  In order to improve the travel needs of passengers, during the Spring Festival travel period, Qinghai-Tibet Group Corporation extended the service time for refund and change, and the Internet provided 24-hour refund service.

The online ticketing change service time is extended from 5:00 a.m. to 1:00 a.m. the next day (except every Tuesday).

When passengers lose or do not carry their ID cards, they can submit an application for a temporary electronic identity certificate online on the 12306 APP.

The picture shows passengers in the waiting hall of Xining Railway Station.

Photo by Ma Mingyan

  In addition, for the elderly, people who are disconnected from the Internet, and key groups in need of special services, Qinghai-Tibet Group Corporation has carried out "care services" through all channels.

The elderly will be given priority to call the 12306 customer service number to facilitate online ticket purchase, information inquiry and reservation services for the elderly; offline service functions for key passengers will be improved.

Set up waiting rooms for mothers and babies in Xining, Lhasa, Shannan and other stations to provide key passenger services.

  At the same time, in order to meet the needs of passenger flow, the Qinghai-Tibet Group Corporation will flexibly make full use of the limited capacity resources by means of adjustment and sales restrictions, remote stations, ticket adjustment, and connecting ticket sales.

Linke will be added between Xining and Chengdu, Xining and Golmud, Xining and Lhasa, Xining and Menyuan, and Lhasa and Shigatse, where passenger flow is concentrated, and the EMUs between Xining and Xi'an will be reconnected to increase the capacity.

In popular directions such as Beijing, Chengdu, Shanghai, and Golmud, passenger vehicles were added in time to increase transportation capacity.