Have you ever been recommended by the platform for the products you mentioned in chats or on the phone?
Have you ever been charged a higher price as a regular customer?
The application of algorithms brings convenience to consumers, but some algorithms have become the calculation of the platform to see people's dishes.
Consumers are very angry at this calculation, not only because they spent money, but also because their trust was betrayed and their emotions were deceived.
Consumers are very helpless to this kind of calculation. In the interface of thousands of people, it is not easy to find that it is not easy to be killed.
Faced with an algorithm black box that cannot be understood or understood, it is difficult for consumers to catch profiteers.
The regulations on the management of algorithms issued by the Cyberspace Administration of China and other departments took effect on March 1.
The use of algorithms by platforms to unreasonably discriminate against consumers is expressly prohibited.
It is hoped that the intervention of external supervision will give support to consumers, and make good calculations for those profiteers who use algorithms to calculate consumers.
Responsible editor: [Wang Kai]