In accordance with the prevention and control policy requirements of the capital's strict management of joint prevention and joint control coordination mechanism in Beijing, with immediate effect, all ticket sales channels will suspend the sale of tickets from Ningbo (Ningbo, Yuyao North, Yuyao, Zhuangqiao, Fenghua, Ninghai) stations to Beijing area stations.
If the ticket has been sold before the sales stop, the departure station is the station in the above area and the arrival station is the station in the Beijing area. When the valid ticket is refunded, the refund fee is free. Group tickets are not subject to the 48 hours before driving; passengers have already purchased If you need to apply for a refund for the subsequent valid ticket, you can go through the refund procedure at the ticket window of the station with the valid ticket from the station in the above area and the station in the Beijing area, and the refund fee is free.
When refunding a ticket, the purchase of the railway travel insurance and the online meal order shall be processed together.
(Headquarters reporter Cao Meili, Du Jinming, Jiang Shuo)