China News Finance, January 2 (Reporter Zhang Ni) The reporter learned from China National Railway Group Co., Ltd. (hereinafter referred to as "China Railway Group") that the railway Spring Festival transportation in 2022 will start on January 17 and end on February 25. In 40 days, the national railways are expected to send 280 million passengers, a year-on-year increase of 28.5%.
According to the arrangement of train tickets being sold 15 days in advance, on January 3, 2022, the railway department will start to sell train tickets for the Spring Festival Transport in 2022.
On December 30, 2021, Beijing North Railway Station, G8811 flight attendants are waiting for passengers.
Photo by China News Agency reporter Jia Tianyong
According to the person in charge of the Transportation Department of China Railway Group, before the Spring Festival transport, the China-Laos Railway and the new lines of Ganshen, Anjiu, Zhangjihuai, Mujia, Hangzhou-Taiwan, and Japan-Lanzhou high-speed railways opened and operated, which further improved Yunnan, Jiangxi, Anhui, and Hunan. , Heilongjiang, Zhejiang, Shandong and other regions; the new southern section of the Beijing-Hong Kong high-speed rail from Nanchang to Shenzhen is fully connected, greatly shortening the time and space distance between Nanchang, Hefei, Nanjing, Shanghai and other central and eastern cities Effectively facilitate people along the route to travel during the Spring Festival.
The railway department will accurately analyze passenger flow demand based on changes in the epidemic prevention and control situation, advance ticket sales and standby ticket purchase data, determine the timing of scheduled train launches and temporary passenger start-ups, and launch capacity in cascades.
At the same time, the necessary scale of normal-speed trains shall be maintained, the operation of trains in non-concentrated passenger flow directions shall be coordinated, and the slow trains for public welfare shall be maintained to ensure the basic travel of the masses of passengers.
In addition, in order to adapt to the travel laws of passengers under the conditions of epidemic prevention and control, the railway department has improved service measures for ticket sales and refunds and changes.
Including: extending the ticket service time of 12306 website (including mobile client) from 5:00 to 23:30 daily to 5:00 to 1:00 the next morning (except Tuesdays); providing 24-hour Internet ticket refund service, The deadline for refunding tickets was extended from 25 minutes before the departure of the station to before the departure. The 12306 client-side login-free refund channel was added; the original ticket change service that could only be processed at the ticket issuing station after driving was added to the online processing channel, and at the same time The self-service ticketing terminal adds the function of e-ticket modification; the latest deadline for waiting for ticket purchases is adjusted from 6 hours before driving to 2 hours; and temporary electronic identity certificates for passengers are provided.
In terms of winter Olympic transportation service guarantee, the Beijing-Zhangjiakou High-speed Railway has arranged 40 pairs of Winter Olympic trains and special trains for the opening and closing ceremonies.
In addition, the railway department has developed the online 12306 English website, English client and English self-service ticket vending machine, supports VISA, JCB and other foreign credit card purchase and payment, and added the ticket service function of the Winter Olympics area to strengthen ticketing and service guarantee for the Winter Olympics.
In terms of epidemic prevention and control, the railway department strictly controls the passenger rate of trains in the ticket sales link, and implements decentralized ticket sales for trains with conditions; in the train ride link, guides passengers to enter stations and wait in an orderly manner, and conduct testing in strict accordance with the requirements of the territorial government. Check codes and other tasks to strictly prevent passengers who do not meet the requirements of the train from entering and boarding the train; in the train operation link, strengthen the station and train broadcast propaganda, reserve quarantine seats according to regulations, and handle the passengers in a scientific and orderly manner if they are found .
In order to strictly implement the overall plan for epidemic prevention and control of the Beijing Winter Olympics and Paralympics, the railway department will provide services to the Beijing-Zhangjiakou High-speed Railway Qinghe, Yanqing, Taizicheng, and Chongli for the 4 Winter Olympics service stations from January 21 to March 16. Implement 55-day closed-loop and non-closed-loop management, and closed-loop personnel and ordinary passengers do not intersect each other; for winter Olympic transportation service special carriages and special trains, strict ventilation and disinfection work, and effective winter Olympic transportation guarantee prevention and control work.
In addition, during the Spring Festival transport period, the railway department will continue to strengthen the transportation of key materials related to the national economy and people's livelihood, such as coal for power generation and heating, grain in the Northeast, spring farming and chemical fertilizers, and holiday materials, so as to ensure the warmth of the people through the winter and the smooth operation of the national economy.
Increase the supply of goods, loading and unloading forces and the organization of machinery and tools during the Spring Festival holiday, improve operational efficiency, and strive to ensure that the average daily loading of railways nationwide is more than 170,000 vehicles, and strive to ensure that the coal storage of 363 direct power plants across the country can consume more than 15 days.
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